Decision Scientist - Customer Strategic Analytics

As a Decision Scientist, Customer Strategic Analytics, you’ll turn customer data into insights that help shape better experiences across Best Buy. You’ll work with large datasets, analytics tools, and AI-powered solutions to uncover trends, answer key business questions, and influence important decisions. If you enjoy solving problems, telling stories with data, and helping teams understand customer behavior, this is a great opportunity to make a visible impact.

This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non-Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

This position is not eligible for immigration sponsorship.

What you’ll do

• Analyze complex data around customer behavior, trends, and opportunities
• Deliver strategic insights that help business partners make informed decisions
• Partner with teams across the business to answer critical customer questions
• Present recommendations to both technical and non-technical audiences
• Develop automated analytics workflows that accelerate scalability and time to insight
• Build dashboards and presentations that make complex findings easy to understand, We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

• Bachelor’s degree in Statistics, Mathematics, Economics, Engineering, Computer Science, Marketing, Business, or equivalent experience
• 3 years of experience in analytics, data science, business intelligence, or a related field
• 2 years of experience translating complex data into business insights
• 3 years of experience using analytical and statistical methods
• 3 years of strong SQL experience
• 2 years of experience with Python or R
• 2 years of experience automating analytics workflows to create dynamic, repeatable, and scalable processes that improve workflow efficiency and generate actionable data insights

Preferred qualifications

• 2 years of experience with dashboarding (e.g., Tableau, Power BI, and/or Looker Studio)
• Strong communication and storytelling skills
• Experience presenting insights to leaders and stakeholders
• 2 years of experience with customer analytics
• Master’s degree in Business Analytics or a quantitative field

$79,050 - $140,400 a year Paid time off, Employee discount Part-time, Full-time 7601 Penn Ave S, Minneapolis, MN 55423, * Competitive pay

• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.