AI Vendor Governance Manager

As a foundational member of Omnicell’s AI Governance Program, you will design and operate a third-party intake process that identifies AI solutions entering the organization, evaluates them against the company’s responsible-AI and risk standards, and determines the level of risk each presents to the business. Working closely with Procurement, Legal, Privacy, Security, Quality, and business owners, you will establish questionnaires, risk-tiering criteria, and review workflows that allow Omnicell to adopt AI tools quickly and responsibly., As a Manager, AI Vendor Governance, you will:

• Primary Impact - Give Omnicell a clear, defensible view of every AI solution entering the business through a third party, so that teams can adopt AI tools quickly and with confidence, and so that customers, regulators, and patients can trust how those tools are vetted and governed.
• Program build-out - Build, implement, and mature Omnicell’s AI vendor governance program, including its policies, standards, intake process, and review workflows
• Third-party AI intake - Design and operate a third-party intake process that identifies AI solutions entering the organization, including AI embedded within broader products and services, and routes them for risk review
• Risk tiering and classification - Develop risk-tiering and classification criteria that account for the AI use case, the sensitivity of the data involved, and the potential business impact of failure, bias, or misuse
• Due diligence design - Create and maintain AI-specific due diligence questionnaires and assessment criteria covering model design, training data, transparency and explainability, bias mitigation, security, and ongoing monitoring
• Vendor evidence review - Evaluate vendor documentation and control evidence, such as SOC 2 reports, ISO/IEC 42001 certifications, model cards, and impact assessments, and identify gaps that require remediation or compensating controls
• Risk decisions - Determine and communicate the level of risk each AI solution presents, and partner with business owners on remediation, risk acceptance, or alternative approaches
• AI inventory and shadow AI - Maintain an inventory of third-party AI in use across the organization, working to surface and govern shadow AI
• Contractual requirements - Partner with Procurement and Legal to define contractual requirements for AI vendors, including disclosure of AI use, data handling, and responsible-AI commitments
• Continuous monitoring - Establish continuous monitoring and periodic reassessment of AI vendors across the relationship lifecycle, from onboarding through offboarding
• Metrics and regulatory tracking - Develop program metrics, reporting, and dashboards that demonstrate coverage, maturity, and risk posture to leadership, and track evolving AI regulations and standards, such as the EU AI Act and the NIST AI Risk Management Framework, that affect third-party AI

• 6+ years of experience in third-party or vendor risk management, IT or security risk, compliance, or a related governance function
• Demonstrated experience building or substantially maturing a vendor risk or governance program, including intake and risk-tiering processes
• Strong knowledge of third-party and vendor risk management principles and lifecycle, from intake and due diligence through monitoring and offboarding
• Familiarity with AI and machine learning concepts and the risks they raise, including bias, transparency, data privacy, security, and model reliability
• Working knowledge of AI governance frameworks and standards, such as the NIST AI Risk Management Framework, ISO/IEC 42001, and the EU AI Act
• Familiarity with security and privacy frameworks commonly used in vendor assessments, such as SOC 2, ISO 27001, HIPAA, and GDPR
• A talent for designing clear, repeatable processes and operationalizing them across a cross-functional organization
• The ability to assess complex risk and make pragmatic, risk-calibrated recommendations that balance innovation with protection of the business
• A track record of partnering across Procurement, Legal, Privacy, Security, and business owners, with excellent stakeholder management skills
• The ability to explain technical and risk concepts clearly to both technical and non-technical audiences
• The ability to operate independently in a fast-moving environment, manage competing priorities, and stay highly organized, with sharp attention to detail and a commitment to thorough documentation

Preferred Qualifications

• Bachelor’s degree, or equivalent practical experience
• Experience assessing AI or machine learning solutions, or building AI-specific risk controls
• Healthcare, life sciences, or other regulated-industry experience
• Relevant certifications, such as AIGP, CIPP, CIPM, CTPRP, CRISC, CISA, or CISSP
• Experience with third-party risk, GRC, or AI governance tooling, such as ServiceNow, OneTrust, or similar platforms
• Familiarity with AI assurance artifacts, such as model cards, system cards, and impact assessments, and with vendor monitoring tools
• Relevant advanced education, such as a degree or coursework in law, risk management, information security, data science, or a related field, or equivalent experience

Work Conditions

• Flexibility in working hours as needed
• Some travel, ~10%

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations. Learn more about our privacy practices: https://www.omnicell.com/privacy/

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization’s evolving needs and drive our mission forward. About Us At Omnicell, innovation starts with people who are passionate about making healthcare safer and smarter. Since 1992, we’ve been transforming the future of pharmacy care through bold ideas and hands-on solutions that make a real impact on clinicians and patients’ lives.

We build outcomes-driven technology-from robotics to intelligent software-that helps clinicians work more efficiently and ensures patients get the care they need. Every improvement, every breakthrough, every idea is rooted in our belief that better is always possible.