Service Department Receptionist

Tillery Chevrolet GMC is seeking a dependable, organized, and customer-focused Service Department Receptionist to become the first point of contact for our retail and commercial service customers.

This position plays an essential role in delivering exceptional customer service by answering incoming phone calls, communicating with customers about the status of their vehicles, and supporting our busy service department with daily administrative tasks.

If you enjoy helping people, staying organized, and working in a professional team environment, we’d love to hear from you.

What You’ll Do

As the communication center of our service department, your responsibilities will include:

• Answer incoming phone calls in a professional and friendly manner.
• Contact customers with timely updates regarding the status of their vehicles.
• Communicate with service advisors and technicians to gather repair progress and estimated completion times.
• Schedule service appointments and assist customers with general service inquiries.
• Greet customers and assist them upon arrival.
• Maintain accurate customer records and document communications.
• File service paperwork and maintain organized department records.
• Assist the Service Manager and Service Advisors with administrative tasks.
• Maintain a clean and welcoming customer reception area.
• Provide outstanding customer service during every interaction.

We’re looking for someone who is:

• Friendly, positive, and professional.
• An excellent communicator, both in person and over the phone.
• Organized with strong attention to detail.
• Comfortable using computers, email, and Microsoft Office.
• Able to multitask in a fast-paced environment.
• Dependable with excellent attendance.
• Customer service experience preferred.
• Automotive or dealership experience is helpful but not required., * Customer service: 2 years (Required)
• Multi-line phone systems: 2 years (Required)

3.53.5 out of 5 stars Moriarty, NM 87035 $14 - $18 an hour - Part-time, * Monday-Friday schedule (No weekends)

• Part-time daytime hours
• Stable, year-round employment
• Friendly and supportive team environment
• Opportunity to grow within the company

About Tillery Chevrolet GMC

Tillery Chevrolet GMC is a trusted provider of GM vehicles and Blue Bird school buses throughout New Mexico. We also provide parts and service for all of our customers. Our team is committed to providing exceptional customer service and dependable vehicle support to all our customers, ranging from the family down the street, to school districts across the state.

If you enjoy helping customers and being part of a hardworking, professional team, we encourage you to apply today.

Pay: $14.00 - $18.00 per hour