IT Deployment Technician

GTS Technology Solutions is seeking a Campus IT Deployment Technician to support one of our clients in an educational environment. You’ll be assigned to a single campus providing hands-on desktop and AV support to teachers, faculty, and staff.

This is a great fit for someone early in their technical support career who enjoys customer-facing, hands-on work.

Key Responsibilities

• Set up, image, and deploy computer systems, laptops, iPads, and AV presentation systems
• Provide desktop support directly to teachers, faculty, and staff on your assigned campus
• Resolve technical issues through the district Help Desk ticketing system
• Install licensed software and support testing software during testing windows
• Work alongside Tier 2 Support and Systems Engineers on installations as needed
• Maintain accurate records of devices and updates
• Ensure confidentiality and compliance with district, state, and federal policies
• Occasional travel between campuses may be required, with mileage reimbursement provided
• Perform other duties as assigned

Work Authorization: Must be authorized to work in the United States on a full-time, ongoing basis without the need for employer sponsorship now or in the future

Background: Standard criminal background check with fingerprinting required, * High School Diploma or GED required

• Valid Texas Driver’s License and reliable transportation
• 1 to 1.5 years of technical support experience (help desk, retail tech, or similar hands-on troubleshooting background all welcome)
• Must pass a criminal background check with fingerprinting upon hire

Skills & Abilities

• Strong problem-solving skills with the ability to detect and resolve technical issues
• Self-motivated and comfortable working with minimal supervision
• Comfortable lifting/moving up to 50 lbs. and working in varied physical positions (standing, kneeling, crouching)
• Ability to maintain professionalism under pressure and build positive working relationships
• Professional presentation for a customer-facing school environment, * High school or equivalent (Required), * desktop support, help desk, or hands-on technical support : 1 year (Required)

Engagement Type: Contract (1 to 3 months), with potential for extension or full-time conversion based on district need

Pay Rate: $20/hour (contract); $18/hour upon full-time conversion, with benefits

Schedule: Monday through Friday, 37.5 hours/week (schedule varies by campus assignment, typically 7:00 AM to 3:30 PM or 8:00 AM to 4:30 PM), Pay: $20.00 per hour

Application Question(s):

• This is a 1 to 3 month contract role based onsite in Georgetown, TX with potential extension or conversion. Are you available and interested on that basis?
• The pay rate is $20/hr W2 during the contract portion of this role. If you are hired by the client the pay rate will be $18/hr W2 plus benefits. Are you available and interested on that basis?
• Are you comfortable lifting/moving up to 50 lbs. and working in varied physical positions (standing, kneeling, crouching)?