PC Helpdesk Technicians

ADEX Corporation
Houston, TX, United States
27 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$33,280.0 - $37,440.0
Working hours
Regular working hours

Tech stack

Dynamic Host Configuration Protocol Desktop Computing File Systems IP Addressing Subnetting Networking Basics Peripherals Network Server

Job description

  • Able to install OS onto computers and servers
  • Able to add/remove users
  • CompTIA type skillsets
  • Able to install software using package manager of choice

Computer Architecture: Understanding of how computer peripherals connect to the computer Able to connect monitor, keyboard and printer to the computer Basic understanding of different system components like CPU, memory, HDD and these components inter-operate. File Systems:

  • Basic File Systems understanding
  • Format a USB-Dongle and transfer

4GB files using USB-Dongle Storage:

  • Basic storage systems understanding
  • Able to restore off of remote networks

Networking:

  • Basic networking understanding
  • Understands IP Addressing
  • Understands MAC address, subnet, DNS and DHCP
  • Able to configure workstations
  • Able to configure static routing on a workstation

Project Support Role:

  • Complete initial Contact with Site for Scheduling
  • Contact sites for site discovery
  • Confirm device count per site to be shipped
  • Confirm Schedule dates for migrations.
  • Work with team help desk support technicians’ for confirmation of all site information is complete and scheduling of site migrations
  • Follow upon completion of migrations for shipping returns and migration tracking totals.

Requirements

Associate degree or specific certification in related field. Has worked on at least one product in the domain and knows 2-3 platforms with professional experience. 2-5 years of experience is considered equivalent.

Benefits & conditions

Complete Eyecare PC

  • Houston, TX
  • $16.00-18.00 per hour Benefits: 401(k) matching Bonus based on performance Competitive salary Employee discounts Health insurance Paid time off Optometric Technician Locations: TSO Champio…

  • 17 days ago + *

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Good distractions

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