WeAreDevelopers Logo WeAreDevelopers
Sign in
For You LIVE
Back

Help Desk Support Technician

NuAxis Innovations
Hadley, MA, United States
about 1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Regular working hours
Job source
clearancejobs.com

Tech stack

Dynamic Host Configuration Protocol Domain Name System (DNS) Issue Tracking Systems Virtual Private Networks (VPN) Networking Basics Network Connections Remote Access Technology Software Engineering TCP/IP Peripherals

Job description

  • Deliver Tier 1 support for desktops, laptops, and peripherals
  • Troubleshoot hardware/software issues and coordinate repairs
  • Support network connectivity, VPN, and remote access tools
  • Perform system imaging and OS deployment (Windows 10/11)
  • Manage incidents through ticketing systems
  • Support antivirus/security protocols and endpoint protection
  • Provide user training and guidance

Requirements

  • 1-3 years of technical support experience
  • CompTIA A+ or equivalent
  • Knowledge of networking fundamentals (TCP/IP, DNS, DHCP)

Preferred

  • Experience supporting government clients
  • Knowledge of endpoint security tools

About the company

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on clearancejobs.com

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

5:02 min

Mapping distributed compute paradigms to modern vehicles

Joachim Werner · LIVE

4:55 min

Core architecture and building blocks of Bluetooth Low Energy

Georg Dresler Georg Dresler · WWC Europe 2026

3:45 min

Familiarizing with machine learning and neural network basics

Tillman Radmer +2 · WWC 2021

2:08 min

Intersecting neurodivergent support and technical operations consulting

3:50 min

Queues in TCP stacks and continuous network connections

Clemens Vasters Clemens Vasters · WWC 2022

1:32 min

Ensuring secure and reliable connectivity for remote employees

Kyle Daigle · Coffee With Developers

Videos

See all
Cyber Sleuth: Finding Hidden Connections in Cyber Data thumbnail
1:00:19
LIVE • over 2 years ago

Cyber Sleuth: Finding Hidden Connections in Cyber Data

Jennifer Reif

An Applied Introduction to eBPF with Go thumbnail
26:48
WWC 2024 • almost 2 years ago

An Applied Introduction to eBPF with Go

Ozan Sazak

Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable thumbnail
27:48
WWC Europe 2026 • about 1 month ago

Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable

Georg Dresler

Uncertainty Estimation of Neural Networks thumbnail
1:00:28
WWC 2021 • about 5 years ago

Uncertainty Estimation of Neural Networks

Tillman Radmer, Fabian Hüger, Nico Schmidt

Debunking the Top 10 Myths about Web 3 thumbnail
30:32
WWC 2023 • about 3 years ago

Debunking the Top 10 Myths about Web 3

Ed Marquez

Turning Container security up to 11 with Capabilities thumbnail
28:47
WWC 2023 • almost 3 years ago

Turning Container security up to 11 with Capabilities

Mathias Tausig

Related articles

See all