Door Access Systems Specialist

Ensures that the campus community receives appropriate electronic access privileges in a timely manner while adhering to applicable security protocols., 1. Responsible for granting, removing, and troubleshooting of the electronic door access systems via system interface

1. Works closely with the Campus Services Customer Service Center for elevated door access concerns
2. Supports the department in generating user access lists and lock access logs upon request from department heads, deans, chairs and/or designees
3. Provides support for annual audit on door access privileges as assigned
4. Assists in the development and maintenance of door access standards, policies and procedures
5. Assists with system and data updates, door access system upgrades and other designated door access systems projects, This position does not have any financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position does not travel.

Background Check

• Standard Enhanced

Technical or Associates degree from an accredited institution of higher education or associated institution in related field or an equivalent combination of relevant education and/or experience

Required Experience One (1) year related experience, Preferred Experience Previous higher education experience Customer service experience Previous experience with IT help desk or customer service support Previous experience with electronic access systems, Able to deal with multiple tasks or projects at one time meeting assigned deadlines, Experience with one or more electronic access control systems, particular experience with SALTO System, Onity Integra and Lenel OnGuard are preferred, Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, technology, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone etiquette

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower over 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university’s vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!, The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.