Learning Technologist

HRU Tech

Warren, MI, United States

3 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Program Optimization System Configuration Data Validation Data Cleansing Regression Testing Migration Manager Sharable Content Object Reference Model Systems Integration Lasttests Workday

Job description

The Learning Technology Specialist provides hands-on operational and technical support for enterprise learning platforms. This role focuses on system stability, platform updates, and user supportparticularly during LMS transitions and ongoing platform optimization. This is an execution-focused role supporting LMS/LXP environments, not leading platform ownership or migration strategy., Platform Administration & Support

Administer and support enterprise LMS/LXP platforms (e.g., Cornerstone, Degreed, Workday)
Configure courses, curricula, learning paths, assignments, and user audiences
Perform quality checks on content, metadata, and overall learner experience
Provide Tier 2 support for platform issues, including troubleshooting and escalation

Operational Execution

Support content uploads, testing, and validation (SCORM/xAPI)
Assist with release testing, regression testing, and post-release validation
Execute system configuration changes based on defined requirements
Reduce operational backlog (tickets, data cleanup, reporting requests)

Data, Reporting & Integrations (Support-Level)

Run and validate standard LMS/LXP reports
Perform data validation related to completions, assignments, and user access
Support Workday user file validation and identify data issues (no integration ownership)
Document recurring issues and escalate trends to IT or vendors

Vendor & Stakeholder Support

Partner with platform vendors to resolve defects and support tickets
Support internal stakeholders (L&D, HR, IT) with platform-related questions
Create and maintain documentation, FAQs, and standard operating procedures

Requirements

5+ years of experience supporting enterprise LMS/LXP platforms
Bachelors degree in Learning, HR, IT, or related field (or equivalent experience)
Strong knowledge of LMS administration, learning assignments, and reporting
Experience working with SCORM and/or xAPI content
Ability to execute against defined processes and requirements
Strong documentation and communication skills
Experience with platforms such as Cornerstone, Degreed, and/or Workday