Support Engineer | It's time to level up your career

As the company continues to grow, we’re looking for aSupport Engineereager to develop technical expertise, deliver outstanding customer support, and work with innovative networking technologies in a collaborative environment. Support Engineer - Tasks & Responsibilities

• Provide1st & 2nd line technical supportvia phone and ticketing system.
• Configure and preparenetwork devicesbefore customer deployment.
• Monitor thenetwork infrastructureand proactively identify potential issues.
• Managehardware inventoryand ensure equipment readiness.
• Supporton-site installationsfor customer deployments when required.
• Participate in anon-call rotationto help deliver high service availability.

• Has a good understanding ofTCP/IP networking,VLANs,VPNs,WAN/LAN, and basicfirewall configuration.
• Is eager to learn modern technologies such asSD-WAN,SDN, and hybrid connectivity.
• Demonstrates excellentcustomer serviceand problem-solving skills.
• Is proactive, curious, and enjoys working in afast-pacedenvironment.
• SpeaksFrench and Englishfluently; Dutch is a strong advantage.
• Holds a driving licence or is willing to travel occasionally for customer installations.

• Meal Vouchers
• Internal & External trainings
• Company phone & subscription
• Net Expenses
• End-of-year bonuses
• Group Insurance
• Health Insurance
• Team-building & incentives
• 2 days remote
• Flexible working hours
• Flexible holidays
• 32 days off

Giulia Sebastianelli

directhire

Launch your networking career with a fast-growing tech company where you’ll learn cutting-edge connectivity solutions while making a real impact.

Join an ambitious international technology company that designs and manages advanced connectivity solutions for businesses across the globe.