Operations and Database Manager

• Administrative and Organisational Support: Coordinate HR processes, manage contracts, handle enquiries, and support logistics for meetings and events. Provide general administrative assistance, including data entry and minute-taking.
• Salesforce and Data Management: Lead Salesforce CRM management, enhance workflows, and provide staff training. Maintain accurate data records, support fundraising, and develop systems for measuring and sharing impact.
• Systems and Tools Management: Manage Microsoft 365 for team collaboration, provide IT troubleshooting, and ensure efficient use of shared tools and resources., We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you.

Do you have a strong track record of effective and efficient operational management including database management, admin and IT? Are you highly organised and practical with a can-do attitude? If so, we would love to hear from you., The Operations and Data Manager will have previous experience of working in an administrative or similar role. The successful candidate will have strong working knowledge of Salesforce CRM and Microsoft 365 and a good working knowledge of IT and cloud-based systems. You will have experience of prioritising and managing a complex workload, as well as strong analytical and problem-solving skills and be highly organised and detailed orientated. You will have good communication skills to manage relationships with key internal stakeholders and able to coach and train others.

You will be an “all-rounder” with a can-do attitude and comfortable working in a remote organisation and willing to lead on all administration for a small charity. You will be able to work independently and flexibly to meet the day-to-day needs of the charity and also a strong team player. You will have a genuine passion for using IT systems to improve work life for colleagues.

Salary £34,642 plus £4,000 London Weighting if applicable pro rata Home-based/Hybrid with at least one day a month in the London office (currently Shoreditch) or with the option to be based in one of our other city locations in co-working spaces or fully remote Part time 3 days/week (22.5hrs) with flexible working Excellent benefits including 25 days annual leave pro-rata, Christmas closure, TOIL for additional work, personal training and development budget, employer pension contribution of 5%, £35 per month personal wellbeing budget, two wellbeing days per year, additional one week organisational shut down in June as part of commitment to work/life balance

Charity People are delighted to be working with The Orchard Project, a small but mighty charity delivering real change for the environment, to recruit an Operations and Data Manager.

The Orchard Project’s vision is for everyone in towns and cities across the UK to be within walking distance of a thriving, community-run orchard to transform people’s lives and help nature to thrive.

Since 2009, The Orchard Project has brought over 640 orchards into the heart of urban communities, specifically in areas of high deprivation where there is limited access to nature. Local people are trained in the skills needed to care for orchards, ensuring they remain viable for generations to come. The charity has grown from a London-based project to become the country’s national community orchard charity with hubs across England, Wales and Scotland, and a core staff team based in London and across the UK. As well as support for community groups, The Orchard Project run accredited training programmes in orchard management and forest gardening, and project work takes place in a range of settings including prisons, schools and in the diverse communities that we serve.

The new Operations and Data Manager will support staff with improved admin systems and data management and develop more sophisticated systems, such as the database and online processes, to enable The Orchard Project to operate more effectively and efficiently.