Application Sys Analyst II

• Design, build, and maintain Epic Resolute PB system components (e.g., charge router rules, workqueues, fee schedules, contracts, and master files)
• Configure and optimize workflows to support billing operations and regulatory requirements
• Document build and maintain configuration standards for traceability and quality assurance

Testing & Implementation

• Develop and execute unit, integrated, and user acceptance testing (UAT)
• Support environment migrations and validate build during releases and upgrades
• Participate in go-lives and post-implementation stabilization activities

Operational Support

• Troubleshoot system issues, analyze root cause, and implement solutions
• Manage ServiceNow incidents and requests related to PB workflows
• Provide end-user support and resolve workflow inefficiencies.

Revenue Cycle Optimization

• Support claims processing, edits, and resolution workflows
• Assist with denial management and workqueue optimization
• Identify opportunities to improve automation, throughput, and reimbursement outcomes

Cross-Functional Collaboration

• Partner with Revenue Integrity, Revenue Cycle Operations, and clinical teams
• Work with analysts, leadership, and third-party vendors to implement solutions
• Participate in governance, prioritization, and roadmap discussions

Reporting & Data Support

• Support reporting tools (e.g., Clarity, Caboodle, SlicerDicer) for billing analytics
• Assist in developing and validating reports for operational and financial metrics

• Epic Resolute Professional Billing certification (or ability to obtain)
• Experience supporting Epic applications, preferably in PB or revenue cycle
• Knowledge of healthcare billing workflows (claims, payments, adjustments, denials)
• Strong analytical, troubleshooting, and problem-solving skills
• Experience with ticketing systems (e.g., ServiceNow) and project coordination

Pay Range: $33.36 - $46.70