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IT Help Desk Support Technician (Temporary)

Remedy Intelligent Staffing
Honolulu, HI, United States
1 day ago
Apply on www.employbridge.com
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$54,080.0 - $62,400.0
Working hours
Regular working hours
Job source
www.employbridge.com

Tech stack

Microsoft Windows Software Engineering Office365 Laptops User Accounts

Job description

  • Provide day-to-day end-user technical support (in-person, phone, and remote)
  • Set up, maintain, and troubleshoot workstations, laptops, and mobile devices
  • Support Microsoft 365 applications, including user accounts, email, and access issues
  • Assist with basic systems and operational support to ensure smooth IT functionality
  • Respond to and resolve help desk tickets in a timely manner
  • Maintain accurate documentation of issues, resolutions, and IT assets
  • Support overall daily IT service coverage and team initiatives

Requirements

  • 2-5 years of experience in IT help desk or technical support
  • Strong working knowledge of Microsoft 365 and Windows environments
  • Experience with device management and troubleshooting hardware/software issues
  • Excellent communication and customer service skills
  • Ability to manage multiple priorities and work both independently and as part of a team
  • Reliable, detail-oriented, and responsive

Apply for this position

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Apply on www.employbridge.com
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

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1:05 min

Adapting workplace policies to support distributed technical teams

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Establishing access through laptop farms and unwitting facilitators

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Domain modeling for multi-user scalable account systems

Bartosz Pietrucha · JS Congress

2:31 min

Implementing iterative testing and partnering with IT departments

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

1:44 min

Reevaluating the rising costs of modern mobile phone hardware

Chris Heilmann +2 · LIVE

59 sec

Validating tech headlines on Meta and cell aging

Chris Heilmann +1 · LIVE

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