2nd Line IT Support Engineer - Liverpool

Circle Group Ltd

Liverpool, UK

16 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

£35,000.0

Working hours

Regular working hours

Job source

www.totaljobs.com

Tech stack

Microsoft Windows Active Directory Microsoft Azure VoIP System Configuration Dynamic Host Configuration Protocol Desktop Computing Domain Name System (DNS) Hyper-V Microsoft Office Windows Servers TCP/IP

+5 more

Wireless Networks Office365 Microsoft InTune Information Technology Hardware Infrastructure

Job description

Delivering courteous and expert 2nd line IT assistance to all personnel.
Diagnosis and resolution of IT concerns via remote and on-site methods.
Deployment of desktop/server software and hardware solutions.
Enhancement and maintenance of the current infrastructure.
Regular proactive upkeep of server and desktop systems.
Thorough troubleshooting of user problems.
Crafting comprehensive support materials.
Contribution to the routine administration of IT systems.

Not only will you be joining a leading local organisation, but you will have plenty of scope for growth and further development, if you want to undergo any certifications (AZ-900, AZ-104, CompTIA etc.) and a clear progression path to Infrastructure Engineer/Subject Matter Expert level.

Requirements

A 2nd Line IT Support Engineer with strong IT support, Windows 10 / 11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Liverpool.

My client is looking for someone with a can-do attitude who is rising to facing new challenges, as this will be a hands-on role, offering hybrid working

Key Skills required:

Experience of working at a 2nd line IT support level
Experience with Windows Server admin
Windows 10 / 11 & M365 experience
Azure, Entra and Intune experience
Good working knowledge of support on-prem and configuring hybrid infrastructure environments
Hyper-V virtualisation
O365 suite - Exchange Online
Active Directory, Group Policy (DNS/DHCP)
VOIP telephony support
Experience troubleshooting wired and wireless networks - TCP/IP, etc.

Benefits & conditions

Salary up to £35,000
25 days annual leave + Bank Holidays, rising with service
Private healthcare insurance
Contributory pension scheme
Hybrid Working
Plus much more

If you’re keen to join our client’s dynamic and friendly team, apply now or send your CV to faye [dot] landells [at] circlerecruitment [dot] com

Key skills: Windows Server, Azure, Endpoint, Intune, IT Infrastructure, Networking, exchange, hyper-v, VOIP, IT Support, Service Desk, Liverpool, Warrington, St Helens, Wirral