Technical Support Representative Specialist

WorldPay

Cincinnati, OH, United States

2 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

Microsoft Windows Antivirus Softwares Backup Devices Data Integrity Microsoft Exchange Server Microsoft Office Network Architecture Citrix Systems Wide Area Networks File System Security User Accounts

Job description

Make your mark at one of the biggest names in payments. We’re looking for a Technical Support Representative to join our ever-evolving Workstation Asset Management team and help shape the future of global commerce.

What you’ll own

Providing technical support regarding network infrastructure, internal desktops and clients, servers, and software.
Performing account management that includes adding and deleting users, creating new user accounts, and modifying accounts.
Maintaining passwords, data integrity, and file system security.
Communicating highly technical information in layman terms to non-technical users.

Requirements

Experience providing end-user LAN/WAN support for Windows XP/Vista/7, and MS Office 2003/2007/2010/2013.
Expertise with anti-virus and backups.
We prefer experience supporting Windows 2003/2008/2008R2 and a background troubleshooting MS Exchange and supporting Citrix.
A bachelor’s in CIS, Business, or related field, or three years of equivalent experience.

About the company

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.