Network Support Engineer L2

• 6-12 Years of IT infrastructure project management/coordination experience
• End-to-end IT Network infra deployment experience (Router, Switches, firewall, wireless etc).
• Good in Communication, presentation, and Stakeholder engagement.
• ITIL, PMP certification will be preferred.
• Onsite Role at Customer location in Bay area.
• Shift timing would be US shift and willing to accommodate other timezones occasionally based on project needs.
• Infrastructure Project Management/Coordination.
• Experience in implementing Infrastructure and Networking domains.
• Provide Project Management services for Network deployments, including:
• Resource planning
• Task allocation and planning
• Regular project tracking and updates
• Manage project schedules, identifying risks and clearly communicating them to project stakeholders.
• Build SOP and MOP as per the project requirements
• Study Infrastructure deployment procedures and discuss with TPMs/PgM/Planners
• Schedules and coordinates project reviews and follows up on assigned actions. Create and maintain project schedules and status reports
• Revise documents as new issues arise and coordinate in CAPA creation
• Create and update BoM (Bill of materials) per project requirements
• Update workflows/dashboards and assign bugs as needed to Infrastructure TPMs

• IT Infra project management/ coordination experience
• Excellent communication
• Good team Player

Mandatory Skills

Data Center Operations/Server & Network Hardware/Routers, Switches & Firewalls/Structured Cabling & Fiber/Hardware Installation & Troubleshooting/Incident & Project Management