Director of Web Growth
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Role details
Tech stack
Job description
This is a new role. You’ll manage our paid search function directly, work hands-on with Product on conversion and funnel performance, and stand up net-new capability in SEO and content - likely starting with contractors and agencies rather than a large owned team. You’ll report to the VP of Growth, alongside peers running paid social, CRM/lifecycle, and offline/brand media., * Web-driven GMV and blended contribution economics as your core metric - not the performance of any single channel in isolation.
- Own the comprehensive view of a web customer’s total lifecycle, defining and strengthening the funnel to drive customer lifetime value.
- Direct management of our paid search team - strategy, budget allocation, and performance, with enough SEM fluency to coach and push, not necessarily to execute it yourself.
- Hands-on partnership with Product on CRO - analyzing funnel performance and customer behavior, prioritizing a testing roadmap, and pushing site/experience changes that move conversion, not just requesting them.
- An experimentation engine - establishing a rigorous testing culture across landing pages, user flows, and conversion optimization, in partnership with Product and Engineering.
- Building SEO and content capability from the ground up - scoping the opportunity, deciding whether it’s an agency, contractor, or eventual hire, and standing up the initial engine.
- Cross-functional input into paid social and CRM where it intersects with the web funnel or GMV mix, without formal ownership of that channel.
- A clear, data-grounded point of view on when web should feed app installs versus stand on its own, with tradeoffs made explicit to leadership.
- Full-funnel economics - blended CAC/LTV, contribution margin, AOV - as the language you use to defend tradeoffs, not channel-level vanity metrics.
- Visibility and operating cadence - building the dashboards, metrics, and business reviews that keep web growth focused on the highest-impact opportunities., * Background at a marketplace, travel, ecommerce, or inventory/demand-driven business where SEM, SEO, and CRO had to work together against one number.
- Experience managing SEO and/or content through agencies or contractors rather than solely through an owned team.
- A point of view on web-to-app dynamics in a company with both surfaces.
- Formal experimentation program design (prioritization frameworks, testing governance).
- Pricing or promo strategy exposure.
- AI fluency - using AI to accelerate experimentation, testing velocity, or decision-making., * You’ve audited the web funnel and SEM program, identified the biggest efficiency gaps and growth levers, and have a documented point of view on where to focus.
- You’re managing the paid search team independently and have a clear handle on account structure, budget, and performance.
- You’ve scoped the SEO/content opportunity and have a plan - agency, contractor, or otherwise - to start building it.
In your first year
- Web-driven GMV is growing efficiently, and you can point to specific tradeoffs you made across channels to get there.
- You’ve run meaningful CRO/experimentation work in partnership with Product that measurably improved conversion.
- SEO/content capability exists where there was none, and is producing early signal.
- You have a clear, evidence-based point of view on the web/app relationship that leadership trusts., You’ll join a small, experienced growth team and report to the VP of Growth, alongside peers running paid social, CRM/lifecycle, and offline media. This is a player-coach role, weighted toward player - you’ll manage the paid search team directly, but the CRO and SEO/content work is hands-on. You’re building capability more than inheriting it.
Requirements
Required
- 8-12 years in growth, web product, ecommerce, or CRO, including 2-3+ years owning a revenue or GMV number that spanned more than one channel.
- Strong web product sense: you can look at a funnel, form a hypothesis about what’s broken, and work with Product/Design/Engineering to test and fix it yourself - this is the core muscle of the role.
- Working fluency in paid search - you understand SEM well enough to direct strategy, coach a team, and ask sharp questions, even if you’re not the one in the platform day to day.
- Fluency in full-funnel economics - blended CAC/LTV, contribution margin, AOV - as the language you use to make and defend decisions.
- Experience standing up new capability (a channel, a team, a vendor relationship) from a lean or zero starting point.
- A track record of being evaluated on a business outcome rather than a channel KPI.
Benefits & conditions
- Competitive salary & equity package
- Monthly Gametime credits for any event ($1,200/yr)
- Medical, dental, & vision insurance
- Life insurance and disability benefits
- Diverse Family-forming benefits through Carrot Fertility
- 401k, HSA, pre-tax savings programs
- Company off-sites and meet-ups
- Wellness programs
- Tenure recognition
At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget. United States - Pay Range $240,000-$270,000 USD
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