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World Congress 2026 Europe • Jul 10, 2026 • Session details

Building the Next Generation of Software

Des Traynor

Facing obsolescence by ChatGPT, Intercom pivoted 90% of its workforce to AI. Discover how this radical gamble spurred a $3.6B acquisition and tripled their engineering velocity.

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Matching moments

2:14 min

Balancing AI investment with product shipping commitments

Ajita Kanchivakam Ananth Ajita Kanchivakam Ananth · World Congress 2026 North America

5:14 min

Intercom's strategic pivot to an AI-first software company

Brian Scanlan Brian Scanlan · World Congress 2026 Europe

2:20 min

Transitioning to AI-native engineering teams and workflows

Tomislav Tipurić Tomislav Tipurić +1 · World Congress 2026 North America

4:08 min

Transitioning software engineering teams to AI-native development workflows

Florian Deter Florian Deter +4 · World Congress 2026 Europe

1:47 min

The growing necessity of orchestrating AI in software teams

Vera Slavnić Vera Slavnić · Europe 2026 Virtual

3:47 min

Redesigning cross-functional teams for AI-driven software development

Avani Prabhakar Avani Prabhakar +3 · World Congress 2026 Europe

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