Academic Systems Analyst

The purpose of this position is to assist the Director of Web Services to provide advanced administration, implementation, and continuous improvement of academic and student success technology platforms. Primary platforms include Coursedog (curriculum management, academic scheduling, course demand, event/room scheduling), and Canvas LMS (infrastructure and analytics). This position focuses on analyzing business processes, improving operational efficiency, aligning systems to support student success outcomes, and performing other college-wide systems analyst duties as assigned. This position works alongside the Enterprise Systems Analyst to ensure a cohesive enterprise systems strategy.

On Campus or Remote in Texas This position is eligible for remote work in the state of Texas, preferably in the south Texas Region. Remote staff may be required to attend meetings/trainings on campus in Corpus Christi, Texas, possibly once a quarter. Travel and lodging expenses will be provided by Del Mar College for staff required to travel onsite. Remote work employees must meet these criteria for the remote work location: Adequate desk space in a dedicated, contained area that is secured and protected at all times. Furniture will not be provided by Del Mar College. Remote work location is in a quiet environment free of background people and noise during business hours. On-camera meetings may be required with staff and/or department leadership, at the discretion of the supervisor. Remote staff will be required to maintain an online presence with the Microsoft Teams application during working hours, unless arrangements have been made with the supervisor. Computer device, mobile hotspot, and other equipment, software, and resources necessary to perform job duties will be provided. Electricity, internet/wi-fi, and other utilities are the responsibility of the employee. Mobile/cellular phone may be issued to employees upon request and supervisor approval., This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws requiring verification of identity and authorization to work in the United States. Employment is contingent upon the successful completion of a criminal background check and reference checks. The College reserves the right to cancel, extend, or otherwise modify recruitment actions. Del Mar College is an Equal Opportunity Employer. Upon request, reasonable accommodations will be provided to qualified individuals with disabilities throughout the application process. Del Mar College supports veteran employment and provides consideration to qualified veterans consistent with Texas law. This position is not eligible for employment visa sponsorship now or in the future. Our Culture Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College’s Strategic Plan 2024-2029, Guiding Star III: Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College’s ability to serve its students and community., Job Duty System Administration & Platform Ownership: Administer and configure Coursedog modules (curriculum, scheduling, course demand, events)

Administer Civitas Learning platform and support student success initiatives

Support Canvas LMS administration, integrations, and infrastructure coordination

Manage system configurations, workflows, permissions, and upgrades Job Duty Business Process Analysis & Continuous Improvement: Analyze academic and administrative processes for efficiency improvements

Identify gaps and recommend system-based solutions

Support redesign of workflows aligned to institutional goals Job Duty Integration & Data Management: Support integrations between academic systems and enterprise platforms

Validate and reconcile data across systems

Troubleshoot data discrepancies and system issues Job Duty Implementation & Innovation:

Assist with implementation of new modules, features, and systems

Evaluate new tools to enhance academic operations and student success Job Duty Stakeholder Engagement: Collaborate with academic departments, advising, and registrar offices

Gather and translate business requirements into system configurations

Support system adoption and provide advanced guidance Job Duty Reporting & Analytics: Support reporting for scheduling, course demand, and student engagement

Provide insights for decision-making Job Duty Documentation & Training: Develop SOPs and documentation

Provide training to faculty and staff on systems and processes Job Duty Work with vendors on troubleshooting and enhancements

Support governance committees and institutional initiatives

Perform other duties as assigned

Level I - Grade 516: Knowledge is acquired through the attainment of a Bachelor’s degree and one (1) year of experience ORAssociate’s degree and three (3) years of experience. Level II - Grade 517: Knowledge is acquired through the attainment of a Bachelor’s degree and three (3) years of experience OR Associate’s degree and five (5) years of experience. Level III - Grade 518: Knowledge is acquired through the attainment of a Bachelor’s degree and five (5) years of experience OR Associate’s degree and seven (7) years of experience. Required Job Knowledge, Skills, Abilities Administration of academic and student success platforms (Coursedog, Civitas, or similar)

Higher education business processes (curriculum lifecycle, scheduling, advising)

Business process analysis and continuous improvement

System integrations, APIs, and data flow concepts

Troubleshooting complex technical and data issues

Strong documentation and communication skills

Ability to manage multiple priorities and projects independently Preferred Qualifications Experience with ERP/SIS platforms (e.g., Colleague)

Experience with academic scheduling and curriculum systems

Experience with learning management systems (e.g., Canvas)

Knowledge of Ellucian Experience (forms and workflow automation)

Vendor coordination experience

Reporting and analytics experience

Familiarity with accessibility and compliance standards, 1. * Do you have knowledge acquired through the attainment of a Bachelor’s degree and one (1) year of experience OR Associate’s degree and three (3) years of experience?

• Yes, I have a Bachelor’s degree or higher and one (1) year of experience (Submission of transcripts with conferred date is required).
• Yes, I have a Associate’s degree and three (3) years related experience (Submission of transcripts with conferred date is required).
• No, I do not have the required education and experience.