Print Technology Manager

At District Photo, our employees are the heart of our company. District Photo is seeking a Print Technology Manager to support our multi-site facilities.

The Print Technology Manager plays a pivotal role within District Photo serving as the primary liaison between internal teams and external suppliers, including Canon, Ricoh, and HP. This role is essential for maintaining strong, dynamic relationships with key partners, ensuring that innovative solutions are consistently identified, reviewed, and integrated into production processes. By fostering open communication channels, the Print Technology Manager enables rapid response to any production disruptions, minimizing downtime and maintaining operational continuity.

As a technology leader within the Operations team, this role is responsible for ensuring stability, maximizing uptime, and optimizing productivity, focusing on output, quality, and cost-efficiency. Regular updates and strategic solutions will be provided across all key printing technologies within District Photo, driving technological advancement and operational excellence.

Success in this role hinges on the ability to cultivate and grow customer relationships, proactively seeking opportunities for continuous engagement and strategic collaboration. The Print Technology Manager is a vital member of the Operations team, championing continuous improvement and working cohesively with all operational departments to achieve shared goals.

Key Responsibilities & Tasks

Overall uptime of the presses agreed by contract (uptime, downtime and output)

Maintaining the pre-agreed throughput per hour by the workflow planning team

Monitoring and optimizing waste management processes to consistently maintain target percentage levels.

Reviewing and maintaining planned maintenance schedules

Point of contact for escalation between internal and external partners

Weekly/Monthly/annual reviews of performance using their applications

Driving statistics from the data supplied to the set standard

Maintaining quality standards of output and consumables lifespans

Supports Operations & Engineering with strategic plans

Research new and future technologies, making recommendations as appropriate

Attend daily production meetings and update on any issues which could cause a delivery date to be missed

Ensure that products meet specification and quality standards

Ensure efficient use of manpower and machinery, minimize downtime and maximize machine run rates

Make recommendations and implement for continuous improvement

Maintain a motivated work force and develop employees to reach their full potential

Ensure that all work is carried out in accordance with the company’s Health & Safety Policies

Work collaboratively with other Production Management Teams to ensure success across all the production lines

Provide input and advice on capex decisions

Responsible for performance management of the direct reports

Conduct 1-2-1 and return to work interviews for direct reports

Involvement in external customer visits when required and to make sure that visits run smoothly

High School Diploma or equivalent (Associate or Bachelor’s degree preferred)

5+ years of experience in digital print production or manufacturing operations

2+ years in a leadership or supervisory role

Proficient in Microsoft Excel and Word; strong data analysis skills

Working knowledge of lean manufacturing and continuous improvement tools

Strong communication and interpersonal skills

Ability to prioritize and manage multiple projects in a fast-paced environment

Preferred Qualifications

Degree in Operations Management, Engineering, Print Technology, or related field

Formal training or certification in Lean, Six Sigma, or Continuous Improvement

Experience with high-volume digital print equipment

OSHA or Safety Management training/certification

Performance Metrics

Achievement of production KPIs: uptime, quality, delivery performance

Cost savings through process improvement and waste reduction.

Team performance, training, and retention

Vendor responsiveness and relationship management

401K, paid vacation, paid holidays, sick and safe leave, life insurance, medical, dental, vision, and short/long term disability benefits.

At DPI, our success is powered by our people and its client’s satisfaction ratings. Our culture allows employees to be engaged, empowered, and rewarded. We are a diverse and inclusive company who seeks to expand our brand by hiring collaborative individuals who think outside of the box. We are committed to providing a safe and healthy workplace for all of our employees and visitors. Check Us Out, Founded in 1949 by Melvin Cohen as a small black & white photo lab, the business grew during the last half of the 20th century into a large wholesale photofinishing lab serving mid-Atlantic retailers and a national mail order film business. In the late 1990’s under Neil Cohen’s leadership, DPI acquired a photo business in the UK and has transitioned from a mid-Atlantic film developing lab to multiple state-of-the-art digital labs shipping millions of photos worldwide every day.

Today, District is one of the largest variable data printing companies in the world as their facilities comprise over a million square feet of manufacturing space with a global reach that sets them apart in the digital printing market. With 7 production fulfillment facilities located in the United States (MD, PA, KY, AZ), England, the Czech Republic & Australia, District Photo is the leader in creating photo-based products as they deliver millions of prints, greeting cards, books, calendars, blankets, mugs, and other gift items yearly.