Sr Software Configuration Analyst (GIS)

The Applications and Analytics team is at the heart of innovation, powering Michigan’s future by crafting cutting-edge digital solutions that transform how our customers and communities experience energy. Guided by our Digital First strategy, we harness modern technical practices and agile methodologies to create intuitive, impactful software that drives measurable business value and enhances user experiences. Join a dynamic team where collaboration, creativity, and impact converge!

We partner closely with business teams to uncover digital opportunities, prioritize high-impact outcomes, and deliver trustworthy, user-friendly technology. By embracing our CE Way principles-engaging on solutions, illuminating priorities, and minimizing waste-we build systems that are simple, helpful, and valuable. If you’re passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy!

The Sr. Software Configuration Analyst - GIS in the Geospatial Applications product team is responsible for configuring, maintaining, and optimizing ArcGIS-based corporate software solutions, including Commercial Off-The-Shelf (COTS) applications. This role includes making key architectural decisions, enhancing solution performance, and ensuring seamless integration with business processes. Strong collaboration and communication skills are essential to guide best-practice adoption and continuously improve overall software quality., * Develop scripts or software components within vendor-provided solutions to perform advanced configuration tasks, enable automation, and implement system enhancements.

• Apply deep knowledge of business processes to gather business and data requirements, evaluate potential solutions, and recommend software options that meet organizational goals. Ensure vendor solutions align with business needs and integrate effectively with existing systems.
• Make significant architectural decisions and contribute to overall system design. Lead the integration of COTS solutions into the existing technology ecosystem, ensuring scalability, reliability, and long-term sustainability.
• Identify opportunities for process automation and optimization to increase efficiency and reduce operational costs.
• Continuously improve COTS solution quality throughout the software lifecycle by incorporating emerging best practices and relevant innovations.
• Design and administer application systems using database management principles and methodologies, including data structures, data modeling, data warehousing, and transaction processing.
• Configure and administer Azure-based ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online, utility asset datasets, mobile applications, and associated components within a secure, highly available environment.
• Provide Tier 2 or Tier 3 support for ArcGIS platforms and integrated systems; prepare documentation, standards, and training materials.
• Integrate ArcGIS with utilities applications and enterprise systems using APIs, web services, and ETL tools.
• May perform other duties as assigned.

• Expert-level scripting proficiency in languages relevant to COTS applications (e.g., OneStream - .NET, C#; PowerPlan - SQL; ServiceNow - SQL; Integrations - SQL; Visual Basic; or ABAP).
• Strong ability to coach, mentor, and teach others while leading technical components within product teams.
• Comprehensive understanding of business processes and enterprise software ecosystems, with the ability to influence both technical and business stakeholders.
• Skilled in vendor management and negotiation, including navigating technical and compliance constraints within vendor platforms.
• Strong analytical and problem-solving abilities, with a demonstrated capability to assess challenges and refine technical approaches to improve solution outcomes.
• High attention to detail, ensuring all software configurations and solutions meet rigorous quality and performance standards.
• Ability to promote collaboration within teams and foster a culture of technical excellence and continuous learning.
• Excellent written and verbal communication skills that ensure clarity in technical discussions and alignment among stakeholders.
• Ability to publish ArcGIS web maps, dashboards, mobile data collection tools, and custom GIS applications, * Bachelor’s degree in Computer Science, IT, Engineering, or a related field with four (4) or more years of experience in software configuration, development, testing, system administration, and/or maintenance
• [OR] Associate’s degree in Computer Science, IT, Engineering, or a related discipline with six (6) or more years of experience in software configuration, development, testing, system administration, and/or maintenance
• [OR] High School Diploma/GED with degree with eight (8) or more years of experience in software configuration, development, testing, system administration, and/or maintenance

Preferred Experience

One or more of the following skills will set you apart:

• ArcGIS product suite configuration, testing, and maintenance in an enterprise IT environment

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion:

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7., At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We’re a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.