TELECOMMUTE ServiceNow CSM Developer, OH/REMOTE - Direct Client

Javen Technologies, Inc
Cincinnati, OH, United States
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source

Tech stack

Computer-Aided Design Servicenow

Requirements

Must Have: 5+ years experience on ServiceNow platform; ServiceNow Certified Application Developer; ServiceNow Certified System Administrator; ServiceNow CSM; ServiceNow ITSM.

Experience

5+ years of ServiceNow platform experience.

3+ years of hands-on ServiceNow CSM implementation experience.

Experience implementing customer service portals.

Experience configuring email-to-case processes.

Experience integrating CRM and customer data sources with ServiceNow.

Experience supporting large customer service or operations teams.

***Must Have - Certifications: ServiceNow CIS ITSM; ServiceNow CAD; ServiceNow CIS CSM

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