IT Manager

A cloud-first organisation is seeking an experienced IT Manager to take ownership of its digital environment, drive cybersecurity assurance, and lead supplier performance in a fully outsourced support model. You’ll be the strategic and operational lead for IT - managing vendors, overseeing the Salesforce platform, ensuring compliance, and driving continuous improvement across systems, security, and service delivery.

IT Manager role

• Lead and develop the IT team; set clear objectives and drive a high-performance culture.
• Own the Salesforce platform - architecture, integrations, data quality, access control, and release management.
• Manage MSP performance, SLAs, incident trends, and service risks.
• Oversee supplier relationships, contract renewals, licensing, and cost optimisation.
• Lead cybersecurity governance, including DSPT and Cyber Essentials PLUS.
• Act as DPO & Information Security Officer.
• Manage IT budgets, procurement, and strategic planning.
• Identify opportunities for automation, innovation, and digital improvement.

• Proven success leading outsourced IT services and MSPs.
• Hands-on Salesforce governance experience - desirable not essential
• Solid understanding of cybersecurity, risk management, and compliance frameworks.
• Experience with Cyber Essentials PLUS.
• Skilled in supplier negotiation and contract management.

Right to work in the UK is required (no sponsorship available). A DBS check will be carried out as part of pre-employment screening, * Communication Skills (Key)

• Information Technology Education
• Infrastructure Management
• Leadership and Management (Certhe)
• Microsoft Azure (Line)
• Microsoft Windows OS (Win)
• Networking Skills (Wan)
• Problem Solving (Process)
• Self-Motivation
• Technical Support (IT)

Salary: Up to £46k plus a wide range of benefits