IT Support Specialist - Level I (South Hackensack)

Bergen County Technical Schools
Paramus, NJ, United States
23 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Compensation
$45,000.0 - $50,000.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Active Directory Apple IOS Apple Mac Systems Chrome OS Inventory Management Software Microsoft Office Network Protocols Software Troubleshooting Gsuite User Administration

Requirements

  1. Certification in CompTIA A+ - preferred.
  2. Knowledge of hardware and software troubleshooting and repair.
  3. Videoconferencing experience.
  4. Knowledge of User Management systems (Active Directory, Google Workspace, Office 365)
  5. Experience with Email systems (Google Workspace and Office 365)
  6. Knowledge of Internet services, applications, and networking protocols.
  7. Experience with basic network troubleshooting.
  8. Knowledge of Operating Systems and their respective devices (Windows, macOS, ChromeOS and iOS).
  9. Experience with help desk and inventory systems.
  10. Ability to multitask efficiently.
  11. Excellent organizational and interpersonal skills.
  12. Good communication and customer service skills.
  13. Must be able to lift equipment up to 50lbs and pass a background check.
  14. 1-2 years of experience in IT support or related field
  15. High school diploma or equivalent.
  16. Must be able to perform physical work, which requires frequent bending and lifting.
  17. Independently lift up to 25 lbs. or with assistance over 25 lbs.
  18. Independently carry up to 25 lbs. or with assistance over 25 lbs.
  19. Such alternatives to the above qualifications as the Board may find appropriate and acceptable.
  20. New Jersey residence required within one (1) year from date of hire.

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