SAP Operations Expert - Business Partner Management

• Maintaining stable operations within the SAP ecosystem for global business partner management solutions
• Supervising, organizing, and addressing requests, incidents, and problem tickets using ServiceNow, Jira, or other ticketing platforms in line with ITSM practices
• Evaluating and prioritizing demands according to ITIL standards
• Detecting risks that could impact the operational stability of business partner processes and applications, and implementing mitigation strategies as per ITSM guidelines
• Collaborating with the product owner and team to improve product and data quality, ensuring alignment with ITIL continual service improvement processes
• Liaising with stakeholders to assess and document their requirements, ensuring clear communication and alignment with ITSM frameworks

• Minimum 3 years of experience in similar roles.
• Experience working within the SAP ecosystem (SAP S/4HANA and SAP Ariba).
• Working knowledge of the ServiceNow/Jira platforms.
• Experience working within an Agile environment.
• Excellent command of English (C1 minimum).

• Flexible working hours.
• Hybrid work model.
• Access to state-of-the-art technologies.
• Vacation, Christmas, and additional bonuses
• Future-oriented training & development opportunities.
• Structured onboarding and support of an onboarding buddy.
• Health perks.

If you are interested and believe you fit the requirements to join the team as a