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IT Support - 1st Level - Bonn

Aschert & Bohrmann GmbH
Bonn, Germany
1 day ago
Apply on aschert-bohrmann.de
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, German
Job source
aschert-bohrmann.de

Tech stack

Microsoft Windows Microsoft Office Systems Integration Information Technology

Job description

Annahme, Priorisierung und Bearbeitung von IT-Supportanfragen (1st Level) Unterstützung der Anwender bei Hard- und Softwareproblemen Dokumentation der Störungen und Lösungswege im Ticketsystem Weiterleitung komplexer Anfragen an den 2nd Level Support Unterstützung bei der Einrichtung und Installation von Endgeräten Mitwirkung an IT-Projekten und Systemverbesserungen

Requirements

Abgeschlossene Berufsausbildung im IT-Bereich oder vergleichbare Qualifikation (z.B. Fachinformatiker Systemintegration) Erste Erfahrung im IT-Support von Vorteil Sehr gute Deutschkenntnisse, gute Englischkenntnisse Grundkenntnisse in Windows-Betriebssystemen und MS Office Serviceorientierte, kommunikative und lösungsorientierte Arbeitsweise

Benefits & conditions

  • Intensive Einarbeitung und Weiterbildungsmöglichkeiten
  • Modern ausgestattete Arbeitsplätze
  • Attraktive Vergütung und Sozialleistungen
  • Kollegiales Arbeitsumfeld

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de
Prepare application

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