Senior Salesforce Functional Consultant - Marketing Cloud Next
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Role details
Tech stack
Job description
As a Senior Techno-Functional Consultant, you will play a key role in designing and building impactful Marketing Cloud projects - including migrations toward Marketing Cloud Next - coaching junior colleagues, and shaping marketing automation best practices within a people-first, fast-moving consulting environment.
- Youâve never worked with Salesforce.
- You donât enjoy workshops, problem-solving, or challenging business processes.
- You prefer staying only at ârequirements levelâ and not getting involved in solution build & configuration.
- Youâre not comfortable translating business needs into Salesforce features (journeys, data extensions, personalization, agentic automationâŚ).
- You prefer waiting for instructions over taking initiative.
- Youâre not curious about how AI agents are reshaping marketing - youâd rather stick to what you already know., As a Senior Functional Consultant at asUgo, your mission will include, * Lead client workshops, challenge assumptions, and map customer engagement processes end-to-end.
- Translate needs into business requirements, user stories, and acceptance criteria.
- Identify improvement opportunities and propose scalable, future-proof Marketing Cloud solutions.
Solution Design (Techno-Functional)
- Create functional and solution designs aligned with Salesforce Marketing Cloud and Marketing Cloud Next best practices.
- Define the data model (Data 360/Data Extensions), journey/automation approach, personalization strategy, and consent & compliance framework.
- Make clear trade-offs between configuration and development, and coordinate with developers/architects when needed.
Declarative Build & Configuration (Hands-On)
- Build solutions directly in Marketing Cloud using declarative tools:
- Email, SMS, WhatsApp and RCS messaging
- Data Extensions, Contact Builder and Data 360 segments
- Dynamic content, personalization and conversational/two-way email
- Agentforce configuration (Campaign Agent, marketing agents)
- Preference centers, consent management, approval processes
- Reports and dashboards
- Configure apps, features, and AppExchange packages to match client needs.
Testing & Quality
- Define test scenarios, execute functional testing, and validate end-to-end journeys.
- Support UAT sessions and ensure the final solution matches user expectations.
Training & Change Enablement
- Create training content, deliver training sessions, and support adoption.
- Ensure documentation supports maintainability and autonomy for client teams - especially useful for teams transitioning to Marketing Cloud Next.
Team Collaboration & Coaching
- Collaborate closely with developers, architects, and PMs, ensuring smooth delivery.
- Mentor and coach junior consultants, providing guidance on analysis and build best practices.
- Contribute to delivery methodology, reusable assets, templates, accelerators, and best practices.
- Stay ahead of the Salesforce marketing roadmap (Agentforce, Data 360, Marketing Cloud Next) and bring relevant innovations back to the team.
- Share learnings and innovations internally.
Requirements
Are you a #curious, #structured, and #committed Salesforce Marketing Cloud Next specialist (or willing to) ready to help design and build the next generation of agentic, AI-powered customer engagement?
Weâre looking for someone who thrives in dynamic environments, enjoys bridging business needs with strong solution design + hands-on Marketing Cloud configuration, and is genuinely excited to be at the front line of Salesforceâs shift toward agentic marketing - Data 360 (formerly Data Cloud), Agentforce, and Marketing Cloud Next.
If you love workshops AND you also love being in Marketing Cloud - building journeys, configuring agents, and shaping clean, data-driven engagement architectures - this role is for you!, * Strong experience (3+ years) in Salesforce project delivery, with a solid understanding of functional consulting AND declarative build/configuration.
- Strong, hands-on experience with Salesforce Marketing Cloud Engagement is required, ideally complemented by Data 360 exposure. Genuine hands-on project experience with Marketing Cloud Next is a strong differentiator - the platform is very recent, so a fast learning curve and genuine curiosity matter as much as prior hands-on experience with it.
- Proven ability to lead requirement-gathering workshops and translate insights into Marketing Cloud solution designs and scalable engagement architectures.
- Strong knowledge of Marketing Cloud building blocks - Journey Builder, Email/SMS/Mobile Studio, Data Extensions, Contact Builder, Automation Studio - and how they map onto Marketing Cloud Nextâs unified, Data 360-native model.
- Confident in building declarative solutions: customer journeys and journey decisioning, dynamic content & personalization, preference centers, approval processes, dashboards & reporting.
- Comfortable working with technical teams and architects, understanding when to use configuration vs. custom development (AMPscript/SSJS, APIs) - knowing limits + best practices.
- Skilled in documentation, training, and change management to support long-term adoption, including guiding clients through the move from legacy Marketing Cloud Engagement/Account Engagement to Marketing Cloud Next.
- Analytical mindset, excellent communication skills, and a proactive, solution-oriented approach.
- Salesforce certifications (Marketing Cloud Consultant, Marketing Cloud Administrator/Email Specialist, Data 360 ConsultantâŚ) are strong assets; an Agentforce credential is a plus.
- Fluent in French and English - Dutch or Portuguese is a plus.
- Knowledge of broader marketing automation, growth strategies, or digital campaigns is a strong asset.
Curious in how you grow, #Structured in how you deliver, and #Committed in what you bring to the team.
About the company
At asUgo, weâre reimagining what consulting looks like: more agile, more human, and more impactful. Weâre also right at the edge of one of the biggest shifts in the Salesforce ecosystem - the move from one-way marketing automation to agentic, always-on customer engagement. We value curiosity, integrity, and trust - and weâre building a workplace where everyone can grow, contribute, and belong.
Our process: a first conversation with our recruitment team, a technical/functional exchange with the practice, and a final conversation before an offer. #J-18808-Ljbffr
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