IT Manager
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Role details
Tech stack
Job description
- Lead the delivery of advanced IT support across hardware, software, cloud services and network infrastructure.
- Manage and maintain network performance, connectivity, security and reliability across the academy.
- Champion cloud technologies and support our cloud-first approach, including Microsoft 365 and Google Workspace.
- Diagnose and resolve complex technical issues, ensuring incidents are managed within agreed service levels.
- Configure, deploy and support end-user devices, classroom technology and specialist IT equipment.
- Manage IT asset inventories, system maintenance schedules, backups and security procedures.
- Support procurement activities and contribute to continual service improvement initiatives.
- Mentor and support junior IT colleagues, helping develop technical capability across the team.
Technologies:
- Cloud
- Hardware
- Support
- Microsoft 365
- Network
- Security
- Office 365
Requirements
- Experience providing IT support in an educational setting, supporting pupils and staff to a high standard.
- Strong working knowledge of Google.
- Experience working with bespoke educational technologies.
- A proactive approach and strong communication skills.
- A passion for delivering excellent IT service in a busy working environment.
Benefits & conditions
We are a large and ambitious multi-academy trust with a strong presence across the North of England, serving thousands of pupils across a diverse family of schools. We are committed to collaboration, inclusion and continuous improvement, and we have invested significantly in our central services and technology functions to support teaching and operational excellence. This IT Manager role is based at our North Manchester site and offers the chance to join a forward-thinking environment where technology is a strategic enabler. You will join a well-established trust of over 40 schools, a central IT team of over 40 specialists, and benefit from career development, CPD and additional training. The role offers a salary of £38,000 to £41,700 depending on experience, plus 31 days holiday plus bank holidays, access to a local government pension scheme, discounted gym membership and retail discounts.
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