Computer Support Specialist

MARIA LAHULLIER

Houston, TX, United States

13 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

0 years minimum

Compensation

$44,000.0 - $54,000.0

Working hours

Regular working hours

Job source

www.careerjet.com

Tech stack

Software Deployment Software Engineering Software Troubleshooting Computer Equipment Information Technology

Job description

We are hiring a Computer Support Specialist to provide technical assistance and troubleshooting for computer systems and software. You’ll help resolve technical issues, support equipment setup, and ensure employees have reliable access to the tools they need. Responsibilities

Provide technical support for computer hardware and software issues
Set up and configure new computer equipment
Troubleshoot connectivity and performance problems
Assist with software installations and updates
Maintain accurate records of support tickets and resolutions
Support basic network troubleshooting
Escalate unresolved issues to senior technical staff
Provide basic user training on systems and software

Requirements

Associate’s degree in IT or related field, or equivalent experience/certification
0-2 years of experience in computer or technical support
Working knowledge of common operating systems and software
Strong troubleshooting and customer service skills
Relevant certifications (CompTIA A+) a plus
Ability to explain technical concepts clearly to non-technical users

Benefits & conditions

Health, dental, and vision insurance
401(k) plan
Paid time off and holidays
On-the-job training and certification support
Career growth path in IT support

About the company

Houston, TX
$75,000-107,500 per year Introduction At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we …