Cloud DevOps Consultant

Genesys
Madrid, Spain
1 day ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
3 years minimum
Working hours
Shift work
Job source

Tech stack

Application Programming Interfaces (APIs) Cyber Security DevOps Genesys Large Language Models Generative AI Backend

Requirements

Actions con sistemas externos, como CRM, servicios backend y APIs. Al menos 3 años de experiencia profesional . Experiencia sólida trabajando con Genesys Cloud en entornos de Contact Center . Experiencia en automatización de procesos de atención al cliente. Experiencia en la construcción o implementación de agentes de IA en Genesys Cloud . Experiencia con Genesys Dialog Engine y/o Genesys Virtual Agent . Experiencia realizando integraciones mediante Genesys Data Actions . Conocimientos generales de IA, LLMs e IA Generativa . Formación en FP, CFGS, Grado universitario o equivalente. Horario Lunes a jueves: 08:00-18:00. Viernes: 08:00-15:00. Julio y agosto: jornada intensiva de 08:00-15:00. ¿Quieres saber más? ¡Haz here ️ y descúbrelo! Mira lo que dice la gente sobre nosotros ️ ️ Glassdoor Reviews The employee will adhere to information security policies: -Will have access to confidential information related to Capitole and the project they are working

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Good distractions

Talks and stories from around this role — technically off-topic, practically not.

7:06 min

Streamlining workflows via specialized chat and call center integrations

Simi Olabisi · LIVE

1:52 min

Structuring and scaling the backend engineering team

Stefan Lingler Stefan Lingler +1 · Coffee With Developers

3:25 min

The evolution axis from genesis to commodity

Markus Harrer Markus Harrer · World Congress 2023

2:17 min

Mapping the maturity roadmap for scaled devops adoption

Dominik Krichbaum Dominik Krichbaum · World Congress 2026 Europe

4:49 min

Scaling intent engineering with specialized team topologies frameworks

1:12 min

Choosing TypeScript for complex backend applications

Maximilian Otto Maximilian Otto · World Congress 2024

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