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IT Support / Service Desk Agent

puro Personaldienstleistung GmbH
Frankfurt am Main, Germany
10 days ago
Apply on puro-personal.recruit.zvoove.cloud
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
German
Job source
puro-personal.recruit.zvoove.cloud

Tech stack

Microsoft Azure Information Technology

Job description

  • Zuverlässige, fachkundige Bearbeitung der via Telefon und E-Mail eingehenden Kundenanfragen
  • Fehleranalyse und Behebung von Störungen
  • Aktive Mitgestaltung bei der Optimierung der IT-Service-Desk-Prozesse
  • Erstellung der Dokumentation im Ticketsystem, * Schneller Einstieg möglich
  • Langfristige Jobsperspektive
  • Planbare Arbeitszeiten
  • Gute Erreichbarkeit mit dem ÖPNV
  • Vielseitiges Weiterbildungsangebot

Requirements

  • Abgeschlossene Berufsausbildung im IT-Bereich oder Berufserfahrung im telefonischen Support
  • Kenntnisse im Bereich Windowsbetriebssysteme sowie Azure
  • Erfahrung im Umgang mit einem Ticketsystem
  • Aehr gut Deutschkenntnisse
  • Hohes Kundenverständnis

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on puro-personal.recruit.zvoove.cloud
Prepare application

Good distractions

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Moments

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