Jr. IT Software Asset Management Consultant

Northramp is seeking a Jr. IT Software Asset Management Consultant to support government hardware lifecycle management and help maintain operational excellence in a federal environment. This role is engaged in the full hardware asset lifecycle, ensures CMDB and inventory accuracy, and assists with equipment shipments and transfers. The ideal candidate is a strong oral and written communicator, team player, and analytical thinker who can collaborate effectively with cross-functional teams and federal stakeholders., * Participate in the full hardware asset lifecycle, including receiving, tagging, shipping, recovery, and disposal

• Maintain accurate asset records and support both physical and logistical inventory audits
• Process request-fulfillment tickets in alignment with SLAs and customer expectations
• Participate as a member of an IT Asset Management Team, including government and vendor partners
• Update process documentation
• Coordinate effectively with multiple vendor partners to ensure alignment and shared understanding
• Must be able to lift and move IT equipment up to 50 pounds

• 2-4 years of hardware-focused IT Asset Management experience
• Experience working with CMDB and asset management tools such as ServiceNow
• Strong attention to detail, data accuracy, and documentation quality
• Excellent communication and organizational skills
• Ability to obtain and maintain eligibility for access to classified information (including a security investigation and drug screening)
• Daily on-site support in Rockville, MD is required, * ITIL, IAITAM, or ServiceNow certifications
• Experience working within the federal government
• Bachelor’s degree, Analysis Skills, Asset Management, Asset Management Software, Communication Skills, Cross-Functional, Data Quality, Dental Insurance, Detail Oriented, Documentation, Federal Government, Government, Hardware Administration, ITIL (IT Infrastructure Library), Information Technology Consulting, Information Technology Software, Lift/Move 50 Pounds, Management Consulting, On Site Support, Organizational Skills, Physical Inventory, Presentation/Verbal Skills, Record Keeping, Service Level Agreement (SLA), ServiceNow, Shipping/Receiving, Team Player, Vision Plan, Work From Home, Writing Skills

• Competitive Compensation
• Employee Bonus Programs
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Basic Life, Voluntary Life, and AD&D Insurance
• Short-Term and Long-Term Disability Insurance
• Paid Time Off
• Paid Parental Leave
• Training and Professional Development
• Remote Work Opportunities
• Wellness Resources