IT Asset Manager SME

About the Opportunity:ZipStaff is seeking a Senior IT Asset Manager SME to support enterprise IT services for a federal civilian agency environment in Washington, DC.This is a hands-on, on-site hardware asset-lifecycle seat-not a remote BA. You will own inventory accuracy across AssetTrack, ServiceNow HAM, APM, and Sunflower, including physical tagging, warehouse work, and audits at multiple DC sites. What You’ll Do:

• Manage hardware and IT asset inventories across customer locations.
• Add, assign, update, and track assets in AssetTrack, ServiceNow HAM, APM, and Sunflower.
• Build and maintain Excel trackers and PDF documentation for audits, acquisitions, transfers, and retirements.
• Perform on-site physical inventory: lift, unpack, tag, transfer, and retire hardware.
• Support scheduled and ad-hoc audits, data validation, and reconciliation.
• Coordinate spare stock across warehouses, image labs, and stockrooms with federal leads.

• 12+ years IT Asset Management / Configuration Management with a bachelor’s or high school diploma plus 15+ years relevant ITAM (source allows HS + 5; we will still screen for real ITAM depth).
• 5+ years IT support in a Windows office environment.
• 3+ years ServiceNow and/or enterprise asset tools (AssetTrack, APM, Sunflower, ServiceNow HAM)
• Able to perform physical inventory work on-site at multiple Washington, DC locations.
• 100% on-site in Washington, DC.
• Must be legally authorized to work in the United States without sponsorship now or in the future., * Department of Justice or other federal civilian support.
• ITIL Foundation; CHAMP or CITAM.
• Active Public Trust.
• Strong customer service in a regulated government culture.

• Healthcare insurance (employee-only).
• Dental insurance.
• Vision insurance.
• 401(k).
• Paid time off.

About ZipStaff:ZipStaff partners with leading organizations to connect skilled technology professionals with high-impact contract opportunities. We focus on quality matches, clear communication, and long-term success for candidates and clients. To apply, submit your resume highlighting ServiceNow HAM / AssetTrack / Sunflower and on-site federal or large-enterprise hardware inventory work.