Telephony Consultant
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Role details
Tech stack
Job description
We are seeking an experienced Telephony Consultant to support a strategic initiative focused on evaluating and negotiating enterprise telephony and Contact Center as a Service (CCaaS) agreements. This consultant will serve as a trusted advisor, helping optimize licensing, reduce costs, identify contract risks, and ensure the organization achieves the best commercial outcomes during contract renewals and extensions., * Lead commercial negotiations for enterprise telephony and cloud contact center platform agreements.
- Assess current telephony and CCaaS environments to determine the minimum licensing and product requirements needed during the extension period.
- Negotiate pricing, terms, and conditions with telecommunications and contact center vendors.
- Analyze and evaluate competitive alternatives to support informed business decisions.
- Identify contractual, financial, and operational risks within proposed extension agreements.
- Provide recommendations to optimize costs, improve contract flexibility, and maximize business value.
- Collaborate with business and technology stakeholders to develop negotiation strategies and vendor management plans., Role: Octopus Deploy Governance Consultant Location: 100% Remote Pay: $90/hr Duration: 5 Week Contract Internal Job ID: 10077519 Benefits: Benefits are available the 1st day of the month following 60 days of employment. The following benefits available… Recommended *, Position: Product Manager (Amazon Connect) - Remote Contractor Location: Remote - must be in Mainland USA able to Work CST/EST Contract Length: Long-Term Contract, 6-12+ Months Hours: 40 hours per week Target W2 Pay: $60 per Hour Benefits: This job may… Recommended *, Position Title: Interim IT Director Location: Washington DC- 5 Days onsite - No relocation Assignment Type: Long term contract Pay Rate: $70.00 - $95.00 / Per Hour Work Schedule: Onsite, Monday - Friday Benefits: This position is eligible for medical, … Recommended *, Title: Cybersecurity Engineer Location: Phoenix, AZ (Onsite) Contract: 12 month Schedule: Monday-Friday | 8:00 AM-5:00 PM Benefits: This position is eligible for medical, dental, vision, and 401(k). Pay: 55$ - 63$ an hour Position Summary We are seekin… Recommended *, Title: Cloud Enterprise Lead Location: Dallas, TX - Onsite 1 day a week Salary: $150k Position is not eligible for sponsorship Benefits: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tui… Recommended *, Title: Hosting Enterprise Architect Location: Dallas, TX - Onsite 1 day a week Salary: $150k Position is not eligible for sponsorship Benefits: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to… Recommended *, Position: IT Project Manager (Availity - Healthcare Provider Workflow Initiatives) Location: Remote - must be in Mainland USA able to Work CST/EST Contract Length: 6+ Months + Extensions Hours: 40 hours per week Target W2 Pay: $50-$60 per Hour Benefits… Recommended *, Role: Business Analyst Position Type: Contract Location: Oklahoma City, OK Pay Rate Range: $80,000-$95,000 DOE Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a reputable comp… Recommended *, Job Title: Technical Project Manager (Infrastructure Migrations) Location: Hybrid in Chicago, IL 2-3 days a week. Pay Rate: $65.00 - $75.00 / Per Hour Duration: 6 Months with possibility of extensions Benefits: This position is eligible for medical, de… Recommended *, Job Title: IT Project Manager Location (city, state): San Antonio, Texas Assignment Type: Contract Pay: $45 - $50 / hour Work Schedule: Work flexible hours as needed, including possible weekends. Benefits: This position is eligible for medical, dental,… Recommended *, Title: Workplace Tech Microsoft Platforms Manager Location: Dallas, TX - Onsite 1 day a week Salary: $140k Benefits: This role is eligible for health, welfare, 401(k) savings plan with dollar-for-dollar match up to 5%, tuition reimbursement and 27 days… Recommended *, Position: SQL Server DBA / System Administrator Duration: 6 month contract-to-hire Pay: $60-70/HR Work Location: Austin, TX Remote: 2x per week, onsite 3x per week This position is eligible to enroll in medical, dental, vision after 60 days. In additio… Recommended *, Role: Project Manager (Business Systems) Position Type: Contract Location: Oklahoma City, OK (100% Onsite) Pay Rate Range: $40.00 - $45.00/hour DOE Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a gr… Recommended *, Role: Cybersecurity / Network Engineer Location: Houston, TX (Hybrid) Pay Range: $120,000 - $125,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k) About the Role We are seeking a Cybersecurity / Network Engineer to t… Recommended *, Job Title: Data Engineer Industry: Energy / Utilities Location (city, state): Oklahoma City, OK Assignment Type: Contract Pay: $50.00 - $65.00 / hour depending on experience Work Schedule: Monday-Friday, standard business hours. Remote candidates will … Recommended *, Job Title: .NET Developer Location (city, state): Tulsa or Oklahoma City, Oklahoma Pay: $65.00 - $90.00 / hour depending on experience Work Schedule: Monday - Friday, 8-5pm Benefits: This position is eligible for medical, dental, vision, and 401(k). Ab… Recommended *
Requirements
- Deep expertise with cloud contact center platforms, including:
- Genesys Cloud CX
- Talkdesk
- Five9
- NICE CXone
- Amazon Connect
- RingCentral
- Proven experience negotiating enterprise telephony and CCaaS contracts.
- Strong understanding of licensing models, vendor pricing structures, and contract terms.
- Experience conducting vendor assessments and evaluating alternative solutions.
- Excellent negotiation, stakeholder management, and communication skills.
- Ability to identify commercial, contractual, and operational risks and recommend mitigation strategies., * Experience leading large-scale telecommunications or contact center transformation initiatives.
- Background in strategic sourcing, procurement, vendor management, or technology consulting.
- Familiarity with enterprise contact center operations and customer experience technologies.
Benefits & conditions
Location - REMOTE IN THE CONTENTIAL UNITED STATES Title Technical Consutlant Salary 170k Benefits - Medical, dental, life, PTO Our client is growing an seeking an experienced Technical Consultant to play a key role in delivering high-quality technical … Recommended *, Position: ServiceNow Product Manager - Contractor Location: USA Remote (Mainland USA only) Contract Length: 3-5+ months contract Hours: 40 hours a week Target W2 Pay: $48 - $54 per Hour Benefits: This job may be eligible for medical, dental, vision, an… Recommended *, Position: Technical Project Manager Duration: 3-6-month contract Remote: 100% remote Must be located in the United States - working CST hours Pay: $60-65/HR This position is eligible to enroll in medical, dental, vision after 60 days. In addition, … Recommended *
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