Telephony Consultant

Addison Group
Houston, TX, United States
16 days ago
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Role details

Contract type
Contract
Employment type
Part-time / full-time
Experience level
Expert
Compensation
$166,400.0 - $187,200.0
Working hours
Shift work

Tech stack

Artificial Intelligence Microsoft Online Services Cyber Security Information Technology Consulting Octopus Deploy Cloud Services Amazon Connect Computer Networking Systems Servicenow

Job description

We are seeking an experienced Telephony Consultant to support a strategic initiative focused on evaluating and negotiating enterprise telephony and Contact Center as a Service (CCaaS) agreements. This consultant will serve as a trusted advisor, helping optimize licensing, reduce costs, identify contract risks, and ensure the organization achieves the best commercial outcomes during contract renewals and extensions., * Lead commercial negotiations for enterprise telephony and cloud contact center platform agreements.

  • Assess current telephony and CCaaS environments to determine the minimum licensing and product requirements needed during the extension period.
  • Negotiate pricing, terms, and conditions with telecommunications and contact center vendors.
  • Analyze and evaluate competitive alternatives to support informed business decisions.
  • Identify contractual, financial, and operational risks within proposed extension agreements.
  • Provide recommendations to optimize costs, improve contract flexibility, and maximize business value.
  • Collaborate with business and technology stakeholders to develop negotiation strategies and vendor management plans., Role: Octopus Deploy Governance Consultant Location: 100% Remote Pay: $90/hr Duration: 5 Week Contract Internal Job ID: 10077519 Benefits: Benefits are available the 1st day of the month following 60 days of employment. The following benefits available… Recommended *, Position: Product Manager (Amazon Connect) - Remote Contractor Location: Remote - must be in Mainland USA able to Work CST/EST Contract Length: Long-Term Contract, 6-12+ Months Hours: 40 hours per week Target W2 Pay: $60 per Hour Benefits: This job may… Recommended *, Position Title: Interim IT Director Location: Washington DC- 5 Days onsite - No relocation Assignment Type: Long term contract Pay Rate: $70.00 - $95.00 / Per Hour Work Schedule: Onsite, Monday - Friday Benefits: This position is eligible for medical, … Recommended *, Title: Cybersecurity Engineer Location: Phoenix, AZ (Onsite) Contract: 12 month Schedule: Monday-Friday | 8:00 AM-5:00 PM Benefits: This position is eligible for medical, dental, vision, and 401(k). Pay: 55$ - 63$ an hour Position Summary We are seekin… Recommended *, Title: Cloud Enterprise Lead Location: Dallas, TX - Onsite 1 day a week Salary: $150k Position is not eligible for sponsorship Benefits: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tui… Recommended *, Title: Hosting Enterprise Architect Location: Dallas, TX - Onsite 1 day a week Salary: $150k Position is not eligible for sponsorship Benefits: Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to… Recommended *, Position: IT Project Manager (Availity - Healthcare Provider Workflow Initiatives) Location: Remote - must be in Mainland USA able to Work CST/EST Contract Length: 6+ Months + Extensions Hours: 40 hours per week Target W2 Pay: $50-$60 per Hour Benefits… Recommended *, Role: Business Analyst Position Type: Contract Location: Oklahoma City, OK Pay Rate Range: $80,000-$95,000 DOE Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a growth opportunity for a reputable comp… Recommended *, Job Title: Technical Project Manager (Infrastructure Migrations) Location: Hybrid in Chicago, IL 2-3 days a week. Pay Rate: $65.00 - $75.00 / Per Hour Duration: 6 Months with possibility of extensions Benefits: This position is eligible for medical, de… Recommended *, Job Title: IT Project Manager Location (city, state): San Antonio, Texas Assignment Type: Contract Pay: $45 - $50 / hour Work Schedule: Work flexible hours as needed, including possible weekends. Benefits: This position is eligible for medical, dental,… Recommended *, Title: Workplace Tech Microsoft Platforms Manager Location: Dallas, TX - Onsite 1 day a week Salary: $140k Benefits: This role is eligible for health, welfare, 401(k) savings plan with dollar-for-dollar match up to 5%, tuition reimbursement and 27 days… Recommended *, Position: SQL Server DBA / System Administrator Duration: 6 month contract-to-hire Pay: $60-70/HR Work Location: Austin, TX Remote: 2x per week, onsite 3x per week This position is eligible to enroll in medical, dental, vision after 60 days. In additio… Recommended *, Role: Project Manager (Business Systems) Position Type: Contract Location: Oklahoma City, OK (100% Onsite) Pay Rate Range: $40.00 - $45.00/hour DOE Benefits: You are eligible for medical, dental, vision insurance benefits, 401K Are you looking for a gr… Recommended *, Role: Cybersecurity / Network Engineer Location: Houston, TX (Hybrid) Pay Range: $120,000 - $125,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k) About the Role We are seeking a Cybersecurity / Network Engineer to t… Recommended *, Job Title: Data Engineer Industry: Energy / Utilities Location (city, state): Oklahoma City, OK Assignment Type: Contract Pay: $50.00 - $65.00 / hour depending on experience Work Schedule: Monday-Friday, standard business hours. Remote candidates will … Recommended *, Job Title: .NET Developer Location (city, state): Tulsa or Oklahoma City, Oklahoma Pay: $65.00 - $90.00 / hour depending on experience Work Schedule: Monday - Friday, 8-5pm Benefits: This position is eligible for medical, dental, vision, and 401(k). Ab… Recommended *

Requirements

  • Deep expertise with cloud contact center platforms, including:
  • Genesys Cloud CX
  • Talkdesk
  • Five9
  • NICE CXone
  • Amazon Connect
  • RingCentral
  • Proven experience negotiating enterprise telephony and CCaaS contracts.
  • Strong understanding of licensing models, vendor pricing structures, and contract terms.
  • Experience conducting vendor assessments and evaluating alternative solutions.
  • Excellent negotiation, stakeholder management, and communication skills.
  • Ability to identify commercial, contractual, and operational risks and recommend mitigation strategies., * Experience leading large-scale telecommunications or contact center transformation initiatives.
  • Background in strategic sourcing, procurement, vendor management, or technology consulting.
  • Familiarity with enterprise contact center operations and customer experience technologies.

Benefits & conditions

Location - REMOTE IN THE CONTENTIAL UNITED STATES Title Technical Consutlant Salary 170k Benefits - Medical, dental, life, PTO Our client is growing an seeking an experienced Technical Consultant to play a key role in delivering high-quality technical … Recommended *, Position: ServiceNow Product Manager - Contractor Location: USA Remote (Mainland USA only) Contract Length: 3-5+ months contract Hours: 40 hours a week Target W2 Pay: $48 - $54 per Hour Benefits: This job may be eligible for medical, dental, vision, an… Recommended *, Position: Technical Project Manager Duration: 3-6-month contract Remote: 100% remote Must be located in the United States - working CST hours Pay: $60-65/HR This position is eligible to enroll in medical, dental, vision after 60 days. In addition, … Recommended *

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