DCSA Learning Management System (LMS) Administrator

C² Technologies seeks a DCSA Learning Management System (LMS) Administrator to manage and support the agency’s Learning Management System and broader digital learning ecosystem.

The LMS Administrator will provide daily platform administration, operational support, technical troubleshooting, learning content integration, system integration support, accessibility review, and learning analytics. This position will also support LMS strategy and technology roadmap planning while helping ensure system performance, cybersecurity compliance, and a positive user experience.

Responsibilities

• Administer daily LMS operations, including course setup, enrollment, and catalog management.
• Provide user support and help desk services for learners and LMS administrators.
• Develop LMS standard operating procedures, user guides, and job aids.
• Integrate and test SCORM/xAPI learning content.
• Manage and support LMS integrations with HRIS and authentication systems.
• Troubleshoot LMS and learning technology issues.
• Coordinate with vendors to resolve technical and operational issues.
• Monitor system performance.
• Support cybersecurity compliance requirements.
• Conduct Section 508 accessibility and usability audits.
• Generate LMS reports and learning analytics dashboards.
• Support LMS strategy and technology roadmap planning.
• Support continuous improvement of the digital learning ecosystem.
• Maintain documentation supporting LMS operations and administration., This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned., All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager within guidelines and in compliance with federal and state laws. Continued employment remains on an “at-will” basis.

• Bachelor’s degree preferred.
• Experience in learning technology administration, LMS administration, IT support, or a related discipline required., * Experience administering Learning Management System platforms.
• Experience with daily LMS operations, including course setup, enrollment, and catalog management.
• Experience integrating eLearning content using SCORM and/or xAPI standards.
• Technical troubleshooting experience with enterprise systems.
• Experience supporting system integrations.
• Experience developing technical or user-facing documentation.
• Department of Defense or federal learning systems experience preferred.
• Experience with cybersecurity compliance or Risk Management Framework processes preferred.
• Experience supporting learning analytics and reporting preferred.

Required Certifications & Clearance

• SECRET clearance required.

Tools & Systems

• Learning Management System platforms
• SCORM/xAPI standards
• System integration tools
• HRIS and authentication integrations
• Microsoft Office Suite
• Learning analytics and reporting tools
• Cybersecurity compliance processes and RMF concepts, * Strong Learning Management System administration skills.
• Strong technical troubleshooting and problem-solving abilities.
• Knowledge of SCORM and xAPI standards.
• Understanding of enterprise system integrations.
• Ability to provide responsive technical and user support.
• Strong documentation and technical writing skills.
• Knowledge of Section 508 accessibility requirements.
• Understanding of cybersecurity compliance processes.
• Ability to develop LMS reports and learning analytics dashboards.
• Strong attention to detail.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to coordinate effectively with users, administrators, technical teams, and vendors.

Base Salary Range: $65,000 - $107,500 / year. Our salary ranges are determined by role, level, and structural alignment. Individual pay is influenced by several factors, including the candidate’s work location, relevant experience, skillset, and contract constraints.

Benefits: At C² Technologies, we support our team with a comprehensive benefits package designed to enhance your overall well-being. We offer comprehensive medical, dental, and vision insurance options; 401(k) retirement plan with company match and Paid Annual Leave (PAL), 11 paid federal holidays and other paid leave programs. We also offer employer-paid life insurance, supplemental insurance for accident, critical illness, and hospital care, short-term/long-term disability coverage, and an Employee Assistance Program (EAP).