Service Now PM with SAP

Donato Technologies, Inc

Newark, CA, United States

3 months ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

4 years minimum

Compensation

$124,800.0 - $135,200.0

Working hours

Regular working hours

Job source

careerjet.com

Tech stack

Agile Methodology Artificial Intelligence Asana Confluence JIRA Continuous Integration DevOps Microsoft Project Scrum Methodology Release Management SAP (Applications) SAP CS

+14 more

SAP Project Management Tableau (Software) Smartsheet Enterprise Software Applications Cloud Platform System Postman Technical Debt Git Atlassian Tools Performance Monitor Workday Jenkins Servicenow Microservices

Job description

Managed end-to-end delivery of multiple AI and enterprise software programs (Workday, FST, Phoenix AI) under the University PMO framework coordinating 6+ cross-functional teams across engineering, QA, and business units.
Collaborated with technical leads to refine business requirements into system design and validation for Java microservices ensuring seamless migration and 30% reduction in functional defects.
Established Jira and Confluence KPI tracking for bug closure, velocity and sprint health achieving 25% improvement in on-time resolution and better transparency across releases.
Introduced structured change management and risk control processes using risk logs and technical debt registers, reducing scope creep by 20% and accelerating ticket closure by 15%.
Used Agile/hybrid best practices daily standups, biweekly sprint retrospectives, and backlog grooming driving on time sprint completion rate and continuous improvement across delivery cycles., Job Title: SAP S/4HANA Service & Warranty Lead Automotive Location: Newark, CA (7373 Gateway Boulevard, Newark, CA) Work Mode: Hybrid 4 Days Onsite Mandatory Industry: Automotiv…
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Requirements

For this role, we are looking for passionate SAP Service Now Project Managers with excellent technical and communication skills managing Engineering projects., * 10-12 years of strong hands-on project management experience with 4+ years managing SAP projects.

Program Leadership: Agile, Waterfall, Scrum Delivery,
Roadmapping, Stakeholder Reporting, KPI/OKR Tracking,
Change Management, Risk Mitigation, Cross-Functional Coordination
Tools: Jenkins, Asana, Git, Jira, Confluence, ServiceNow, Smartsheet, MS Project, Postman, Tableau

Behavioral Skills:

Excellent Communication skills and collaboration skills
Ability to propose and implement improvements in the system
Ability to work with cross-functional stakeholders

Evaluation Category Key Skills/Tools Program Portfolio & Delivery Management Experience leading multiple enterprise initiatives (AI, Workday, platform modernization) Jira Portfolio, MS Project, Smartsheet, Asana, Tableau Program & Delivery Management MS Project, Smartsheet, Asana SAP & ServiceNow Functional Understanding SAP lifecycle knowledge, ServiceNow ITSM workflows, enterprise integrations Agile / Hybrid Delivery Leadership Jira, Confluence DevOps & Release Coordination Engineering collaboration, CI/CD awareness, release planning and validation Stakeholder Communication & Executive Reporting

Benefits & conditions

$60.00-65.00 per hour

About the company

Donato Technologies Inc. is a trusted IT staffing, consulting, and software development partner headquartered in Dallas, Texas. We support clients across industries by understanding their unique business needs and delivering tailored technology and workforce solutions. Our focus is on connecting the right talent with the right opportunity-ensuring clients receive dependable, skilled professionals and candidates receive meaningful career growth and support. We work closely with small to mid-sized organizations to provide flexible, high-quality services that drive performance, innovation, and long-term success., © 2026 Careerjet All rights reserved