Salesforce Marketing Cloud Technical Specialist

Salesforce Marketing Cloud Technical SpecialistWe are looking for a hands-onSalesforce Marketing Cloud (SFMC) Technical Specialistto manage and support the platform, troubleshoot operational issues and improve existing reports, integrations and processes.Key Technical Requirements: Hands-on knowledge of SFMC architecture, data models and core studios(Email Studio, Journey Builder, Automation Studio, Contact Builder, Web and Mobile Studio) Ability to build, automate and maintainautomations, data integrations and cross-channel journeys (email, SMS, push) Working knowledge ofplatform maintenance,releases andperformance/consumption optimization Experience reviewingplatform consumption reports, identifying potential issues, and implementing corrective actions Good understanding ofsecurity best practices and permission management.Experience inincident troubleshooting, root-cause analysis and resolution within SFMC Experience managing contacts in SFMC (bulk contact deletion, subscription/unsubscription processes) Comfortable with edge cases such as org-levelsuppression list configuration, triggered send failures, automation failures and AMPscript errors Troubleshoot technical issuesandprovide technical supportto functional users Working knowledge ofSQL, AMPscript and/or Server-Side JavaScript (SSJS); basic understanding ofHTML, CSS, and responsive email design Experiencetroubleshooting email and SMS delivery issues Salesforce Marketing Cloud Developer or Administrator certification (or equivalent) certifications are preferred Responsibilities includeplatform maintenance and monitoring and small-scale optimizations, consumption reports, data and contact management, bulk contact deletion, audits/compliance, user access control, incident resolution, troubleshooting, decommission of unused components, and bug fixing for existing SFMC solutions.Languages: Spanish & English

to manage and support the platform, troubleshoot operational issues and improve existing reports, integrations and processes. Key Technical Requirements: Hands-on knowledge of SFMC architecture, data models and core studios (Email Studio, Journey Builder, Automation Studio, Contact Builder, Web and Mobile Studio) Ability to build, automate and maintain automations, data integrations and cross-channel journeys (email, SMS, push) Working knowledge of platform maintenance, releases and performance/consumption optimization Experience reviewing platform consumption reports , identifying potential issues, and implementing corrective actions Good understanding of security best practices and permission management. Experience in incident troubleshooting, root-cause analysis and resolution within SFMC Experience managing contacts in SFMC ( bulk contact deletion, subscription/unsubscription processes ) Comfortable with edge cases such as org-level suppression list configuration, triggered send failures, automation failures and AMPscript errors Troubleshoot technical issues and provide technical support to functional users Working knowledge of SQL, AMPscript and/or Server-Side JavaScript (SSJS) ; basic understanding of HTML, CSS , and responsive email design Experience troubleshooting email and SMS delivery issues Salesforce Marketing Cloud Developer or Administrator certification (or equivalent) certifications are preferred Responsibilities include platform maintenance and monitoring and small-scale optimizations, consumption reports, data and contact management, bulk contact deletion, audits/compliance, user access control, incident resolution, troubleshooting, decommission of unused components, and bug fixing for existing SFMC solutions. Languages: Spanish & English