Organizational Change Management (OCM) Consultant

novalink Solutions llc
Atlanta, GA, United States
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source

Tech stack

Web Accessibility Servicenow

Job description

Seeking an Organizational Change Management (OCM) Consultant to support a large-scale web modernization and governance initiative. This fully remote role will help drive stakeholder engagement, communications, training coordination, process documentation, and user adoption across campus. < data-start=ā€395ā€ data-end=ā€420ā€>Key Responsibilities

  • Support OCM activities for web modernization and governance initiatives
  • Assist with stakeholder engagement and change management plans
  • Coordinate communications, readiness, and adoption activities
  • Develop training materials, FAQs, job aids, and process documentation
  • Support governance workflows, intake processes, and operational readiness
  • Collaborate with project teams, technical teams, and business stakeholders
  • Track risks, stakeholder concerns, and adoption barriers

Requirements

  • Bachelor’s degree or equivalent experience in OCM, Communications, Business, IT, HR, or related field
  • 3+ years of experience in organizational change management, communications, training, or project coordination
  • Experience supporting large-scale organizational or digital transformation initiatives

< data-start=ā€1264ā€ data-end=ā€1293ā€>Preferred Qualifications

  • Experience in higher education, public sector, or complex enterprise environments
  • Familiarity with web governance, website modernization, or digital transformation initiatives
  • Knowledge of accessibility standards, intake workflows, or ServiceNow processes
  • Prosci, ADKAR, or other OCM certification/coursework preferred

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