Information Technology Administrative Support

The following responsibilities identify the position’s primary functions and are not exhaustive. Emphasis may vary based on department needs., * Provide timely, professional administrative customer service to district staff, administrators, and external contacts.

• Prepare, format, proofread, and distribute IT correspondence, forms, reports, and other department documents.
• Respond to routine questions and sensitive or escalated inquiries using established policies and procedures; act on the supervisor’s behalf within delegated authority.
• Develop and improve forms, office procedures, and administrative workflows to strengthen efficiency and service.
• Triage escalated tickets from IT Support Specialists, monitor resolution, and follow up with IT Support Specialists or the requestor., * Provide administrative support to IT leadership, including calendar management, meeting coordination, preparing meeting materials, and coordinating travel.
• Coordinate purchasing, requisitions, invoices, payments, and office supplies; maintain supporting documentation and authorize transactions within delegated limits.
• Assist with IT budget preparation, monitor expenditures, and maintain budget and purchasing records.
• Monitor and coordinate IT department annual renewals to meet renewal deadlines.
• Maintain IT department webpage content and department communications.
• Provide administrative support guidance, training, cross-training, and first-level troubleshooting for department administrative systems, tools, and processes.

III. IT Data and Documentation Responsibilities

• Design, organize, and maintain department filing structures and shared electronic files.
• Export, verify, audit, and update district data; identify incomplete or inaccurate information and coordinate corrections with appropriate departments.
• Research and compile information from multiple sources to prepare statistical and narrative reports, spreadsheets, and data summaries.
• Safeguard confidential staff, student, and department records and follow district privacy and records-management procedures.

• Six (6) years administrative support experience in an office work environment.
• Requires technical skills and experience in working in business services, administrative, or school setting, or any combination of education and experience that provides equivalent knowledge, skills and abilities.

Substitution Allowed:

• College or Vocational Education, in business office skills may be substituted for the General Experience., * Administrative office practices, procedures, purchasing, and budget monitoring.
• Records retention, document management, confidentiality, and district data privacy requirements.
• Microsoft Office, Google Workspace, spreadsheets, databases, reporting tools, and district technology systems., * Strong spreadsheet, data-entry, data-analysis, and report-preparation skills.
• Clear communication, accurate proofreading, and excellent customer service.
• Organization, prioritization, scheduling, and coordination of multiple tasks and deadlines., * Work independently, solve problems, and exercise sound judgment within delegated authority.
• Protect confidential information and build positive working relationships with diverse staff.
• Learn new technologies and procedures, adapt to changing priorities, and provide guidance and training to others.
• Identify, recommend, and help implement improvements to administrative processes and workflows.

Work Schedule: This is a full-time 12-month position, 40 hours per week

Salary follows the SEIU Local 284 Salary Schedule Grade V: $25.95 - $27.00 per hour (depending on education and experience)

Generous Benefits including:

• Low cost medical insurance

• No Premium Employee-Only Medical Insurance

• Infertility benefits
• $40 copay for outpatient mental health services

Low cost dental insurance

District funded HRA account

Life insurance and long-term disability

Optional health care flexible spending account (FSA)

Optional dependent care flexible spending account (FSA)

Extensive wellness services that includes 6 free confidential counseling sessions

Retirement benefits through PERA

Optional 403b with district match after 1 year

Paid time off

Paid holidays

Mental Health benefits

More details can be found on our webpage: Contracts/Benefits - Intermediate District 287

Intermediate District 287 is looking for an IT Administrative Support at our district office located in Plymouth, MN!

Intermediate District 287 is a West Metro school district for unique learners. Our healing community works together to achieve racial equity. We value diverse perspectives and life experiences and our strategic vision includes hiring and retaining racially diverse and racially conscious staff across all levels of our organization.