IT Asset Management Technician
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Role details
Tech stack
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Job description
The Entry-Level ITAM Depot & Logistics Technician supports the inventory management, maintenance, repair, warehousing, delivery, and tracking of IT endpoint devices, including laptops, desktops, thin clients, tablets, mobile phones, and peripherals. This role involves basic PC troubleshooting and repair, asset tracking, imaging and configuration of devices, and supporting warehouse logistics operations., * Receive, inspect, record, and distribute incoming and outgoing IT equipment and peripherals.
- Maintain accurate IT asset records using ServiceNow and other inventory management tools.
- Conduct inventory audits and reconcile discrepancies.
- Support hardware movement, storage, and logistics activities.
- Follow IT asset management, security, tagging, and disposal procedures.
- Perform basic repairs on endpoint devices, including battery, keyboard, screen, and hard drive replacements.
- Assist with vendor warranty and repair coordination.
- Unbox, asset tag, image, configure, test, and repackage laptops and desktops.
- Record serial numbers and asset information for tracking and inventory systems.
- Connect hardware to networks and KVM devices for imaging and deployment activities.
- Install software and verify compliance with security and hardware standards.
- Configure multiple devices simultaneously in a production environment.
- Provide status updates on imaging and deployment assignments.
- Support warehouse inventory control and equipment shipments.
- Participate in equipment delivery activities and operate company vehicles when needed.
Time Allocation
- 25% Device Imaging and Configuration
- 25% Warehouse Operations and Equipment Movement
- 25% Asset Management and Inventory Tracking
- 15% Collaboration with Team Members and Leadership
- 10% Administrative and Operational Tasks, Seeking an IT Asset Technician with experience in ServiceNow, IT inventory management, PC repair, device imaging, and basic IT troubleshooting. Success in this role requires strong attention to detail, excellent organizational skills, and the ability to work effectively in a warehouse and logistics environment., Equities Budgeting Consulting Accounting Procurement Forecasting Supply Chain Self-Starter Communication Quick Learning Detail Oriented Microsoft Excel Corporate Finance Financial Planning Financial Modeling Management Reporting Financial Statements Artificial Intelligence Ability To Meet Deadlines +0 Repair Technician Aerotek
Elk Grove Village, IL*On-Site
Aviation Leadership Hand Tools Work Order Cold Chain Warehousing Cleanliness Construction Life Sciences Time Management Health Advocacy Freight Forwarding Structural Repairs Business Solutions Workflow Management Mechanical Aptitude Power Tool Operation Warehouse Operations Demonstration Skills Discounts And Allowances Inventory Control Systems Employee Assistance Programs Federal Aviation Administration Troubleshooting (Problem Solving) IBM Basic Assembly Language And Successors +0 Login | JoinContact
Requirements
ServiceNow Warehousing Palletizing Device Setup Communication Mobile Phones Asset Tracking Detail Oriented Microsoft Excel Problem Solving Customer Service Asset Management Endpoint Devices Hard Disk Drives Inventory Control Microsoft Outlook Peripheral Devices Business Valuation IT Asset Management Inventory Management Warehouse Operations Smartphone Operation Organizational Skills Full Stack Development Business Transformation Hardware Troubleshooting Kernel-Based Virtual Machine Troubleshooting (Problem Solving), * 1-2 years of experience in:
- IT inventory management
- PC repair and troubleshooting
- Device imaging and deployment
- Mobile device setup and support
- Endpoint device support
- Experience working with ServiceNow (Asset Tracking)
- Strong attention to detail and accuracy
- Ability to lift up to 50 pounds, * Basic hardware troubleshooting and repair knowledge.
- Experience with ServiceNow or similar asset management platforms.
- Proficiency with Microsoft Excel, Word, Outlook, and Teams.
- Strong organizational and problem-solving skills.
- Ability to adapt to changing priorities in a fast-paced environment.
- Excellent customer service and communication skills.
- Ability to build positive working relationships with end users, vendors, and team members.
- High attention to detail and accuracy.
Working Conditions
- Warehouse and depot environment.
- Use of warehouse equipment including manual pallet jacks.
- Frequent lifting and movement of IT equipment up to 50 pounds throughout the workday., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., AutoCAD Planning Visionary Leadership Innovation Checklists Renovation 3D Modeling Construction Adaptability Communication Metal Framing Autodesk Revit Detail Oriented Building Design Clash Detection Microsoft Office Project Planning Computer Science Structural Steel Constructability Project Delivery Project Management Workflow Management Project Engineering Autodesk Navisworks Architectural Drawing Productivity Software Artificial Intelligence Navisworks (BIM Software) Engineering Design Process Building Information Modeling Continuous Improvement Process Mechanical Electrical And Plumbing (MEP) Systems
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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