Classification, Data and Compliance Branch Chief

Under general direction of the Human Resources Division (HRD) Chief (CEA Level B), the Classification, Data and Compliance Branch Chief, will ensure the Department’s personnel programs follow laws, regulations, policies, and best practices. Provide functional supervision, direction, guidance, and consultation for the Department of Health Care Services (DHCS). Act as consultant to managers and supervisors in personnel-related matters. Serve as the Department’s technical expert for personnel matters and handle the most critical, and sensitive human resources matters. The incumbent has continuous and direct contact with the DHCS Executive Management Team where the information sought and advice given is sensitive, critical to the Department’s mission, and oftentimes involve multiple program areas such as civil rights and legal services requiring the highest degree of skill, knowledge, tact, and poise.

This position is subject to the Department’s Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming office, annually while in office, and upon leaving office. This classification was previously known as the Staff Services Manager III classification and is now referred to as the Manager II classification, effective January 1, 2026.

*See the impacted classifications here.

Do you have questions and/or need assistance? Contact Recruit@dhcs.ca.gov. We are here to help you through the state hiring process!, 1. Review the education and experience minimum qualifications (MQ’s) of the Manager II (4802). See the Minimum Requirements section above.

1. Complete the statement of qualifications and the state application by clicking “Apply Now” above. See below for detailed application instructions.
2. Submit your application package with all required documents, which include the statement of qualifications - see the “Required Application Package Documents” section below.
3. Once you have applied, take the Manager II examination.

Statement of Qualifications Requirement Section

The Statement of Qualifications (SOQ) is a narrative discussion of how your education, training, experience, and skills qualify you for this position. The SOQ serves as documentation of your ability to present information clearly and concisely in writing.

Please respond to each of the numbered questions below in order. Your SOQ must be typed, no more than two (2) pages in length, using Arial 11-point font, one-inch margins, and single spacing. Address each question separately, numbering your responses to correspond with the questions. Responses that do not follow these instructions, or resumes submitted in lieu of an SOQ, may not be considered.

1. Describe your experience leading a multidisciplinary team through subordinate supervisors, professional, and technical staff. Include the size and scope of the teams you managed, how you established goals and performance metrics, and how you ensured the accurate and timely delivery of personnel services.

2. Provide an example of a complex classification, reorganization, or organizational-structure issue you managed. Explain your approach, the analysis you performed, how you applied civil service laws, rules, and policies, and the outcome. Include how you provided authoritative guidance to executive leadership on classification and/or performance-management policy.

3. Describe your experience leading or supporting an enterprise-wide process improvement or system modernization effort (for example, a Human Capital Management (HCM) or HR technology initiative). Explain your role, how you managed change and risk, how you engaged stakeholders, and how you ensured data integrity and compliance.

4. Describe a situation in which you represented your organization with control agencies (such as CalHR, SPB, or SCO) or other key stakeholders on a sensitive or high-pressure personnel matter. Explain the situation, the actions you took, and how you achieved compliance and a successful resolution.

In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of/experience with managing, guiding, and influencing California state civil service process and implementing human resources policies and practices across multiple locations
• Demonstrate clear, concise written and verbal communication skills with tact and exhibit ability to apply state rules and regulations, including effectively presenting information to senior leadership, management, and all levels of departmental employees.
• Ability to remain flexible and adapt to rapid changes in priorities/assignments without compromising accuracy or missing deadlines.
• Ability to motivate and support teams and instill trust to create a cohesive, team-based environment and prioritize the team’s development., Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed.

Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.

Please refer to the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details., DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts, This position is currently eligible for teleworking up to one day per week and is required to report in person a minimum of four days per week. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’s Telework Program and Government Code sections 14200 - 14203. Telework is available to California residents, and proof of residency may be required.

Business travel may be required, and reimbursement is considered for an employee’s designated office and residence, subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!, DHCS’s purpose is to provide equitable access to quality health care, leading to a healthy California for all.

DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Take a look at some of DHCS’ recent projects and happenings that our Department has accomplished in the DHCS Newsroom.

Department Website: https://www.dhcs.ca.gov/Pages/AboutUs.aspx