Salesforce Developer

The mission of North Carolina Emergency Management is to enhance North Carolina’s resiliency through active collaboration, communication, and coordination of protection, prevention, mitigation, response and recovery measures.

About the Section: The Administration Section’s focus is to provide effective and efficient support functions for the Division. These functions include Accounts Payable, Budget, Human Resources, Grants Management, Information Technology, Application Development, Salesforce, and more.

About the Position: The primary purpose of this position is to assist the SalesforceTeam with programming, design, system administration, platform development and related duties. This work is done using objects, workflows, Apex, validation rules and similar technologies on a Salesforce cloud platform. If selected, the candidate will be required to improve efficiencies of Division operations with the use of Information Technology and Salesforce. The candidate will be required to complete routine procedures including sprints, scrums, time reporting and others according to set schedules. They will also be required to investigate division operations, workflows, staffing, and business processes., The Minimum Education and Experience (E&E) is REQUIRED to qualify for this position. Management Preferences, including Knowledge, Skills, and Abilities (KSAs), are not required but may be used to determine the pool of most qualified applicants. Managers may also choose to interview/select applicants who demonstrate Management Preferences., * Working experience with all configuration aspects of the Salesforce platform.

• Knowledgeable organizing, developing, and implementing custom workflows within Salesforce.
• Experienced in developing and maintaining professional and effective relationships with coworkers and external business partners.
• Experience with creative and critical thinking order to evaluate complex situations and develop solutions.
• Experience recommending modifications to program policy and procedures to minimize risk.

Supplemental Information:

The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.

Public Service Loan Forgiveness Program

For applicants with student loans, becoming a state employee may include eligibility for the Public Service Loan Forgiveness Program . Visit www.studentaid.gov to learn more.

Transcripts

• Attaching transcripts is optional; however, we recommend applicants attach unofficial transcripts to assist in providing credit for education including in substituting education gained for experience. Additionally, qualifying for some positions may require validating hours of coursework in a specific field of study and

transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university.

• Applicants who earned college credit hours but did not complete a degree program must attach an unofficial transcript to receive credit for education.

• Applicants seeking Veteran’s Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge - Member 4 or Service 2 form) to the application.

• Applicants seeking National Guard Preference:

o A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS).

o A former member of the North Carolina National Guard who served for at least 6 years and was discharged under honorable conditions must attach either a DD256 or NGB 22., Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and two years of experience in business application consulting or development; or Associate degree in computer science or an IT related field from an appropriately accredited institution and three years of experience in application consulting or development; or High School or General Educational Development (GED) diploma and six years of experience in business application consulting or development; or an equivalent combination of education and experience.

This is a full-time position (40 hours per week) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. .

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.

The Department of Public Safety’s mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law Enforcement, Samarcand Training Academy, and the North Carolina National Guard. Join us along with our more than 3,000 employees and 12,000 National Guard members in providing exceptional public safety services to the citizens of North Carolina., * International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting. Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: https://www.naces.org/members.