Remedy Developer

TEK INC

Minneapolis, MN, United States

15 days ago

Apply on www.careerjet.com

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Role details

Contract type

Temporary to permanent

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

4 years minimum

Compensation

$134,160.0 - $138,320.0

Working hours

Regular working hours

Job source

www.careerjet.com

Tech stack

HTML JavaScript (Programming Language) Agile Methodology Unit Testing Cascading Style Sheets (CSS) Middleware Python (Programming Language) Linux System Administration Oracle (Applications) Shell Script SQL Stored Procedures PL-SQL

+4 more

SQL Databases Scripting Client Side Scripting SOAPAPI

Job description

Design, develop, and implement custom Remedy applications within a contact center environment.
Collaborate with business stakeholders and IT teams to gather and document requirements for new features and enhancements.
Customize Remedy applications using scripting, workflows, and UI policies.
Develop integrations between Remedy and other systems using REST/SOAP APIs, scripts, and middleware.
Perform unit testing and support user acceptance testing (UAT) to ensure solutions meet quality standards.
Create and maintain technical documentation for Remedy solutions.
Provide technical support and troubleshoot issues within the Remedy platform, including reading and understanding logs to resolve production issues.
Engage and communicate effectively during Agile ceremonies.

Requirements

Extensive experience (4+ years) in writing custom Remedy workflows using activelink, filters, and forms.
Proficiency in Oracle SQL and PL/SQL, including the ability to write and optimize complex queries, develop stored procedures and functions, and understand Explain Plan results.
Experience with scripting languages such as Python and shell scripts.
Strong knowledge of Remedy development including Business Rules, Script Includes, Client Scripts, UI Actions, and Scheduled Jobs.
Proficient in JavaScript, HTML, and CSS.
Experience working with Linux environments.