IT TECHNICAL SPECIALIST 1 or 2 (Network Administrator)

Operating as a core Network Administrator, this IT Technical Specialist 1 or 2 will manage, optimize, and secure the agency’s enterprise network infrastructure, taking ownership of critical network services, hardware, and cybersecurity solutions. Ideal candidates will bring practical experience with core routing and switching, SD-WAN, NGFW platforms, network access control, and VoIP systems., * Manage, optimize, and secure the agency’s enterprise network infrastructure to ensure high availability and performance.

• Provision, configure, and maintain critical network hardware, including routers, switches, and associated peripherals.
• Administer enterprise-level core routing protocols and switching environments to preserve traffic efficiency and stability.
• Deploy, maintain, and tune Software-Defined Wide Area Network (SD-WAN) technologies across agency sites.
• Monitor, support, and troubleshoot enterprise Voice over IP (VoIP) and digital communications infrastructure.

Six years of experience in information technology; OR Six years of full-time work experience in any field plus four years of experience in information technology; OR An associate’s degree in information technology plus four years of experience in information technology; OR A bachelor’s degree plus four years of experience in information technology; OR A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology; OR A master’s degree plus three years of experience in information technology. EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles. Job Specification The official job specifications for this role, as defined by the State Civil Service, can be found ., * Ability to use a computer in daily work assignments.

• Ability to communicate politely with the user community.
• Ability to communicate technical issues to a non-technical person.
• Ability to lift 50 pounds for equipment purposes.
• Ability to walk, push, pull, bend, kneel, stretch, stoop, etc. in order to prepare, install, and maintain computer equipment.
• Ability to use analytical skills and solve problems.
• Ability to communicate in person, by phone, and in writing.
• Ability to meet deadlines.

Position-Specific Details: Appointment Type: Probational or Promotional

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities. Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career. As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program: Insurance Coverage More information can be found at Parental Leave - Up to six weeks paid parental leave More information can be found at Holidays and Leave - State employees receive the following paid holidays each year:

• New Year’s Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran’s Day,
• Thanksgiving Day and Christmas Day.

Additional holidays may be proclaimed by the Governor State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase. Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System, Center for Autism and Related Disorders
• Baton Rouge, LA

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