IT Specialist (Sandy Ridge)

The IT Specialist supports the technology infrastructure and day-to-day IT operations of a K-12 charter school. This role is responsible for the installation, configuration, and maintenance of hardware, software, and network systems. The IT Specialist ensures reliable access to technology tools for students, staff, and administration, and provides timely technical support to minimize downtime and enhance learning environments., * Install, configure, and troubleshoot computer systems, printers, smartboards, surveillance cameras, IP phones, and other hardware.

• Support and maintain software applications, user accounts, and system updates.
• Respond to help desk requests and provide timely technical support to faculty, staff, and students.

• Maintain school network infrastructure, including IT rooms, electronic accessories, computers, switches, APs, cameras, phones and AV systems. aintain school network infrastructure, including Wi-Fi, servers, switches, and firewall systems.

• Assist with repairing, managing and deploying computers, tablets, and mobile devices.
• Maintain technology inventory and assist with asset tagging and tracking.
• Implement and support cybersecurity protocols to protect school data.
• Collaborate with the IT and Cybersecurity Administrative team on long-term tech planning and upgrades.
• Provide professional and courteous customer service in all interactions.

Required:

• High School Diploma
• Minimum 2 years of professional IT experience, preferably within an educational institution, government agency, or public sector environment or a combination thereof
• Familiarity with Windows and ChromeOS environments.

Preferred:

• Associate, Bachelor or Master’s degree or Career Technical Academy diploma in IT, Computer Science, Cybersecurity or Information Systems related field.
• Relevant industry certifications in networking or cybersecurity
• Knowledge of networking concepts, hardware repair, and systems administration.
• Strong problem-solving skills and ability to multitask effectively.
• Excellent interpersonal and communication skills.
• Ability to work independently and collaboratively in a fast-paced school environment., Prolonged periods working on a computer and walking across campus. Ability to lift and carry IT equipment up to 50 lbs. Frequent bending, crawling under desks, and climbing ladders.