Systems & Network Administrator

This position is ideal for an IT professional with a strong systems administration background who is also comfortable supporting network infrastructure. You do not need to be a senior network engineer, but you should understand how servers, endpoints, Microsoft environments and networks work together and be comfortable troubleshooting across all of them.

Technic provides telecom, networking, infrastructure and technology services to SMB and enterprise customers across the United States, including healthcare organizations, corporate facilities and federal facilities.

What You’ll Do

• Administer and support Windows-based servers and workstations
• Support Microsoft 365, Active Directory and/or Microsoft Entra ID
• Manage user accounts, permissions, updates and system maintenance
• Troubleshoot hardware, software and connectivity issues
• Support backups, endpoint security and basic cybersecurity practices
• Troubleshoot DNS, DHCP, TCP/IP, VLAN and wireless connectivity issues
• Configure and support switches, wireless access points, gateways, firewalls and VPNs
• Support Ubiquiti UniFi and Cisco Meraki environments
• Assist with equipment deployments, upgrades and technology rollouts
• Provide remote technical guidance to field technicians at customer locations
• Maintain system and network documentation
• Handling support tickets with hardware vendors
• Escalate advanced network engineering or wireless design issues when appropriate

We’re looking for someone who combines solid networking fundamentals with the ability to solve problems in real-world environments.

• 3+ years of IT, systems administration, network administration or similar experience
• Experience supporting Windows and Microsoft 365 environments
• Familiarity with Active Directory and/or Microsoft Entra ID
• Solid understanding of DNS, DHCP, TCP/IP and VLANs
• Experience troubleshooting wired and wireless networks
• Hands-on experience with switches, wireless access points and related network equipment
• Strong troubleshooting and problem-solving skills
• Ability to communicate effectively with customers, technicians and internal teams
• Ability to work independently and manage multiple priorities

Experience with Ubiquiti UniFi, Cisco Meraki, Cisco, Aruba, Microsoft Azure, Intune, virtualization, backup solutions or managed IT/MSP environments is a plus.

A bachelor’s degree in Information Technology, Computer Science or a related field is preferred but not required. Relevant experience and certifications such as Network+, Security+, Microsoft certifications or CCNA will also be considered.

Additional Experience We Value

Experience with any of the following will help you stand out:

• Ubiquiti UniFi Network, switching, wireless and gateway products
• Cisco Meraki Dashboard, wireless, switching and security appliances
• Cisco enterprise networking technologies
• Aruba networking and wireless technologies
• Wireless RF design and troubleshooting
• Wireless site surveys and heat-map analysis
• Multi-site network deployments
• Network security and firewall configuration
• Remote troubleshooting and support of field technicians
• Enterprise network documentation and diagrams

Certifications

Industry certifications are valued and may include:

• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP or CCNP Wireless)
• Certified Wireless Network Administrator (CWNA) or other CWNP certifications
• Aruba networking or wireless certifications
• Other relevant networking, wireless or security certifications

A bachelor’s degree in Computer Science, Information Technology or a related field is preferred; however, equivalent hands-on experience and demonstrated technical expertise will also be considered.

Travel & Physical Requirements

Most customer activity is within the Memphis metropolitan area, with occasional travel outside the area. Some customer engagements may require walking throughout large facilities and navigating stairs or other changes in elevation.

Technic Solutions offers:

• Health insurance
• Dental and vision insurance
• Life insurance
• Supplemental insurance
• 401(k) with company match
• Paid time off

Why Technic?

At Technic, you won’t be limited to supporting one network or one technology stack. You’ll encounter different environments, customers and technical challenges-and have the opportunity to see projects through from design and troubleshooting to deployment and completion.

If you enjoy solving network problems, working with modern networking technologies and seeing the direct results of your work, we’d like to hear from you.