Software Engineer

We are building a dedicated AI practice within Veeva China’s Business Consulting team. This is a unique opportunity to be a founding member of a squad that leads the deployment of Veeva’s next-generation AI Agents. You will not just deliver projects; you will shape how Artificial Intelligence is applied in the Life Sciences industry. We need hybrids - people who can define a business strategy with a VP of Sales, and then roll up their sleeves to tune prompts and configure agents to make that strategy a reality. What You’ll Do

• AI Strategy & Use Case Definition: Partner with Pharma commercial leaders to identify high-value AI scenarios. Translate vague business pain points into concrete AI Use Cases.
• Lead AI Implementation Projects: Act as the Project Lead for Veeva AI deployments. You will bridge the gap between our Technical Implementation team and the client’s business stakeholders, ensuring the AI solution solves the actual business problem.
• Hands-on Prompt Engineering & Tuning: This is a technical consulting role. You are expected to take ownership of the AI’s output quality. You will perform prompt engineering, test context windows, and refine system instructions to ensure the AI Agents speak the language of the client and deliver accurate, safe responses.
• Product Feedback Loop: You are the “eyes and ears” on the ground. You will work closely with Veeva’s Global and China Product teams. By testing AI Agents in real-world scenarios, you will identify gaps, propose feature enhancements, and drive the continuous iteration of our AI product roadmap.
• Change Management for AI: AI requires a new way of working. You will guide client teams on how to interact with AI agents effectively, building trust and ensuring adoption among field reps and marketing teams., Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct-including customers, employees, and the community-in addition to shareholders’ interests., “As a software engineer at Veeva, I’m proud to be doing meaningful work building clinical trial software that will benefit so many people.”

• Experience: 3+ years of experience in Management Consulting, CRM Product Management, or Technology Solutioning, with a recent focus on Generative AI or Digital Transformation.
• Technical Fluency (GenAI): Strong conceptual understanding of LLMs (Large Language Models), RAG (Retrieval-Augmented Generation), and Agents.
• Hands-on Skill: Demonstrated experience in Prompt Engineering. You should be comfortable iterating on prompts to improve accuracy, tone, and logic. (Experience with tools like ChatGPT, Gemini, or API-based testing is required).
• Business Acumen: Ability to understand complex Commercial and Medical processes in the Life Sciences industry.
• Language: Native Mandarin and fluent English.

Nice to Have

• Basic coding skills (Python) to understand data structures or run simple API tests.
• Experience dealing with Data Governance, Privacy, and Compliance in an AI context.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities., Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct-including customers, employees, and the community-in addition to shareholders’ interests.

Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.

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At Veeva, we believe in giving back. Veeva’s support for charitable causes is entirely employee driven because we think giving is personal and should be directed by the individual. With our 1% Veeva Giving program, each employee receives an amount equivalent to 1% of their base salary annually to support the non-profit(s) of their choice. We don’t dictate favored corporate causes or ask employees to donate to specific non-profits. We never support a charitable cause in exchange for commercial advantage or preferential treatment.

Veeva’s core values - do the right thing, customer success, employee success, and speed - guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success and return to shareholders. We recognize a responsibility to customers, employees, environment, and society.As individuals, we pride ourselves on being good people who are honest, fair, and direct. We treat others with respect. As a company, we strive to be a good corporate citizen, a positive force in the business community, active in our communities, and an example to others.

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Our equity program is designed to enable the vast majority of our employees to participate. Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.

Veeva has taken a strong stance against the use of non-compete agreements that can limit employee opportunities. We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. We believe in our people and want them to be successful here at Veeva or wherever their careers take them., “I appreciate that Veeva values autonomy over alignment. As a result, we get to make decisions as a small team and ship products faster.”

-Shilpa Chandermohan