SAP Order Operations Coordinator

Picture your day: you start in SAP Business One, reviewing new leads and orders, validating every detail, and creating proforma and customer invoices. By mid-morning, you’re preparing shipping documents and labels, then receiving, packing, and shipping customer sample requests directly from the office-updating records so every parcel is accounted for. Throughout the day, you keep the office humming: phone coverage, tidy electronic files, a well-managed calendar, and stocked supplies. You track trade show milestones and add fresh website and event leads, then check on in-transit shipments and share basic updates with carriers and warehouses. Any data discrepancies? You fix what’s straightforward and escalate complex items to Operations. What You’ll Own

• Exact data entry and upkeep of customer, lead, and order records using SAP and internal systems.
• End-to-end order processing: verify details, prepare shipping docs, create proforma and customer invoices.
• Hands-on sample fulfillment from the office: receive, pack, ship; capture all shipping documentation.
• Office administration: phone coverage, document management, calendar tracking, and supply ordering.
• Trade show administration: track deadlines and load new trade show or website leads.
• Light logistics: track shipments and communicate basic status updates with carriers and warehouses.

• Quality control: review data for accuracy; correct issues or escalate to Operations when needed., As you ramp up, you’ll expand your impact by supporting invoicing, taking on more trade show administration, and handling light shipment coordination. Tools & Context

• Business-to-Business (B2B) workflows
• ERP & MRP systems, CRM platforms
• SAP and Excel daily

• 3+ years in administrative support, order processing, office operations, or data entry.
• Proficiency with Microsoft Word, Excel, and Adobe Acrobat (PDFs).
• Experience with SAP Business One or a comparable ERP is strongly preferred.
• Meticulous attention to detail, strong communication, and reliable follow-through.
• Comfort working independently in a fast-paced environment with shifting priorities.
• Ability to lift up to 60 lbs to prepare and ship samples from the office.