Administrator, Sr Workstation/Server

Work Arrangement

• Onsite role
• Contract-to-Hire (C2)

Interview Process

• In-person or remote interviews

Work Hours

• 8:00 AM - 4:30 PM
• No travel required
• Occasional overtime
• Rare weekend work (as needed)

Team Information

• End User Platform Services team (11 members)

• Manages ~18,000 physical workstation endpoints and remote solutions including:

• Citrix
• VDI
• VPN
• Intune

Required Technologies

• A Certification (minimum required)

• High technical knowledge of:

• Microsoft Windows OS
• Group Policy
• Active Directory

• Programming/Scripting:

• Python
• JavaScript
• TypeScript

• Build pipeline tools:

• GitHub Actions and/or Jenkins
• Strong PC hardware and troubleshooting knowledge
• Intune device management concepts
• MDM concepts
• Azure Active Directory

Nice to Have

• Junior or Full Stack Developer experience
• Experience with more than one programming language
• Experience integrating external APIs (especially REST/HTTP APIs)

• Familiarity with:

• Splunk
• Application Insights
• PowerShell or automation concepts
• Citrix Cloud or XenDesktop concepts

• Software/image deployment tools:

• Intune
• BigFix
• SCCM / ECD
• Good documentation and technical writing skills

Day-to-Day Responsibilities

• Modernize development pipeline for workstation and Citrix platforms
• Perform scripting and build test code

• Manage:

• Source control
• Deployment tools
• Support automation initiatives
• Assist with Citrix, VDI, and Zero Touch projects

Daily Activities

• Attend daily standups:

• Yesterday’s progress
• Today’s tasks
• Roadblocks

• Review:

• Azure Boards
• ServiceNow for new work and issues
• Collaborate with technical leads on assigned projects

• Design, develop, integrate, and test pipeline solutions and APIs (if junior/full stack dev) across:

• Front end
• Back end
• Citrix
• Workstations
• Intune
• BigFix
• Splunk
• ServiceNow

Operational Support

• Troubleshoot and monitor network printers (MFPs)
• Troubleshoot and monitor Citrix XenDesktop
• Provide technical guidance to Workstation Support teams

• Configure, update, and document:

• Monthly image build standards
• Using BigFix OSD or Intune Autopilot

• Test and maintain:

• Hardware seed units in imaging lab

• Document:

• Configurations
• Standards
• Build procedures

• Research:

• Hardware standards
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• 4 years of applicable experience in:

• Workstation support
• Server support
• Application support

• Experience must include:

• Software troubleshooting
• Hardware troubleshooting