Seasonal IT Specialist
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Role details
Tech stack
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Job description
- Support configuration, testing, and deployment of software solutions for clients
- Respond to and resolve IT support tickets related to software performance and access
- Troubleshoot application and system issues, escalating complex problems as needed
- Document technical issues, resolutions, and configuration changes clearly
- Collaborate with engineers and project managers to meet project timelines
- Assist in user training and create basic how-to guides or knowledge base articles
- Monitor system performance and report anomalies or improvement opportunities
- Follow best practices for security, data handling, and change management
- Participate in team meetings, code or configuration reviews, and knowledge sharing
- Continuously learn and apply new tools, frameworks, and methodologies used by the team
Requirements
- Technical support and troubleshooting
- Software installation and configuration
- Basic scripting or programming (e.g., Python, Java
- Script)
- SQL and database fundamentals
- Networking fundamentals
- Operating systems administration (Windows/Linux)
- Cloud platforms familiarity (e.g., AWS, Azure)
- Version control (e.g., Git)
- Documentation and reporting
- Customer service and communication
About the company
Alsum Farms & Produce Inc., a leading IT firm in software solutions, is hiring a Seasonal IT Specialist to support client software implementations and system optimization. In this role, you’ll assist with configuration, testing, and troubleshooting of applications, respond to support tickets, and document technical issues and resolutions. You’ll collaborate with engineers and project leads in an innovation-driven, inclusive culture that values learning and mentorship. This seasonal role offers hands-on experience with real client projects, exposure to modern tools, and the opportunity to grow your technical and professional skills.
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