DESKTOP TECHNICIANS

• Clean and organize IT workspaces and storage areas
• Document IT assets and workstation inventories
• Perform Windows 11 upgrades on office machines
• Image and replace end-of-life office workstations
• Document all machines in Fab and OT environments
• Rejoin Fab and OT machines to the domain
• Upgrade Fab and OT workstations to Windows 11
• Image and replace machines in Fab and OT spaces
• Assist with standardizing workstation configurations to ensure consistent user experience
• Help reduce user issues caused by inconsistent OS, browser, and application setups
• Support identification of required websites and URLs used in Fab environments
• Coordinate with IT, engineers, and technicians to support approved access needs

• Desktop, field, or end-user IT support experience
• Hands-on hardware and software troubleshooting and support for desktop and laptop environments
• Working knowledge of Windows 10 and Windows 11
• Experience with Windows 10 to Windows 11 migration, upgrade, deployment, and refresh projects
• Experience imaging, upgrading, deploying, and replacing PCs
• Basic understanding of Active Directory and domain-joined machines
• Strong verbal and written communication skills with the ability to effectively support and interact with end users, technical teams, and business stakeholders
• Strong customer service skills and a professional, user-focused approach
• Comfortable working in office, manufacturing, Fab, or OT environments
• Strong documentation, organization, and time management skills
• Ability to follow standards, procedures, and repeatable processes

• Pay: $20.00 - $23.00 per hour

TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.

We create great customer experiences by saving you time and money. We’re driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don’t manufacture devices or sell software - our product is our people.